Front Office Coordinator/Residential Property Manager
The successful performance of the duties of the Front Office Coordinator/Residential Property Manager requires a person with an unimpeachable sense of company responsibility and loyalty; one who can handle confidential documents with extreme prudence. The position requires a person with exceptional organizational skills and an ability to perform and to prioritize multiple tasks in an efficient, yet courteous manner. A pleasant phone demeanor and professional appearance are imperatives as the Front Office Coordinator will frequently be the first contact that clients and other company employees have with the company. This position also requires an individual who is quick-thinking, possessing a vision for ways they can improve their supervisors’ efficiency by fielding phone calls, maintaining the office in a neat and orderly fashion, making additional copies of frequently used forms, and a general ability to foresee ways to minimize duplication of work. A command of English grammar and spelling, and an ability to compose various forms of correspondence are also required for this position. This office, though small, has a high volume of paper-traffic; the Front Office Coordinator must be detailed-oriented to be certain that documents are not misplaced and are easily retrievable in his/her absence. A thorough knowledge of Microsoft Word, Excel, Outlook and Access and advanced typing skills are also essential for this position. A basic knowledge of Microsoft Publisher will also be required in this position. An understanding of, and an ability to enter, accounting data into a spreadsheet format is a requirement for this position. The successful performance of the Front Office Coordinator duties requires an individual who is able to work under the urgency of specified deadlines, while maintaining accurate and well-organized records and accounts. Basic accounting skills and/or experience are especially helpful in performing this position. The Assistant must provide the capacity to see a project through to its completion. Additionally, a valid driver’s license and a clean driving record are a requirement for this position as a company vehicle is provided for frequent business errands.
This is a full-time position, Monday-Friday 8:00am-5:00pm offering an hourly wage of $18-$21 with room to grow within the company. Punctuality is of the utmost importance as the Front Office Coordinator is responsible for the main office phone line. Health, life, holiday and vacation benefits will be available after successful completion of a 60-day orientation period.
Basic duties include, but are not limited to the following:
• Telephone answering for general line
• Reservations and Maintenance coordination for residential rentals and vacation stays
• First contact at the front counter: field questions, take rent payments, greet clients, etc.
• Copying, filing, faxing as needed
• Composing correspondence
• Updating contact lists in Outlook
• Stamping of all incoming mail, routing to appropriate staff
• Bank deposits for company, clients and organizations we serve
• Trips to post office, banks, and other errands as required (multiple times per week)
• Maintaining office supplies and processing orders as needed
• Responsible for maintaining office equipment and calling for service when necessary
• Scanning documents
• Keeping copies of all frequently used forms on hand and easily accessible (fax cover sheets, work order forms, timecards. etc.)
