Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Optum is seeking a visionary and dynamic Director of Enterprise Architecture to lead our architecture team in India in support of UHG Consumer Engineering focused on delivering digital consumer solutions across UHG and Optum. This role will develop our architecture competency by building and developing a team of architects that support our consumer engineering teams locally in India. The successful candidate will play a critical role in shaping the architectural landscape through execution, focusing on the consumer digital domain, with a particular emphasis on enhancing the patient experience for mobile, web, and chat experiences. In this role you will help make UHG’s consumer obsessed digital vision come to life by delivering our next generation mobile app and conversational solutions to Optum and UHC patients and members.
Primary Responsibilities:
- Craft and communicate the overarching architecture vision and technical strategies, securing buy-in at all organizational levels
- Provide expert recommendations and technical guidance to optimize system performance, reliability, and reusability, mindful of budgetary and business constraints
- Engage with multiple teams and vendors, offering assistance on ongoing projects, technical briefings, and demonstrations of emerging technologies
- Partner directly with business units to develop solutions and capabilities, acting as a key influencer with executives and other stakeholders
- Drive the definition of business, product, and technical strategies in collaboration with product managers and leaders
- Conduct rigorous research and analysis to define current states, identify gaps, and devise solutions for complex challenges
- Develop conceptual models of potential solutions, documenting them through a blend of textual descriptions and diagrams
- Make strategic architecture decisions that incorporate considerations for security, performance, scalability, reliability, and usability
- Present a decision matrix with solution recommendations to stakeholders and senior leadership
- Architect and guide Product Engineering Teams to deliver solutions that conform to enterprise architecture standards and contribute to the progression of technical strategies
- Promote the use of reusable patterns and collaborate on scope definition, application impacts, and sizing with business and engineering stakeholders
- Leverage best practices from all consumer facing industries to ensure the UHG consumer experience meets or exceeds consumer expectations for any industry
- Work with delivery teams to identify and mitigate technical debt, both short-term and strategically
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree in applicable area of expertise or equivalent experience
- 10+ years of experience in technology
- 6+ years dedicated to implementing and integrating technology solutions, spanning data engineering, cloud solutions, system integration, solution design, development/configuration, and deployment
- 4+ years in technical roles at an architect or senior engineer level
- 4+ years specializing in enterprise services that provide top-tier experiences, with a solid emphasis on non-functional requirements
- Familiarity with industry-standard patterns, practices, and technologies, especially streaming and containerization
- Demonstrated skill in facilitating and leading solution design, architecture, and delivery planning activities across multidisciplinary teams
- Proven ability to navigate complex business problems and solution options involving multiple domains and technologies
- Proven history of effectively communicating solutions and patterns to a geographically diverse workforce, including senior leaders and various resource groups
Preferred Qualifications:
- Experience working in Healthcare on the Provider side supporting patient journeys Knowledge of Security, Privacy, and regulations pertaining to PHI, PII, or similar concerns
- Professional experience in architecting and managing solutions on both private and public cloud platforms
- Proven track record of driving alignment within large, complex, matrixed organizations
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
