Imagine an opportunity to join an amazing team of professionals that operate at a high level everyday, who are positive, supportive and having fun at work!
We Are a Family Owned and Operated Business and We feel that this is a great place to work with long term growth opportunity and stability. We guarantee you will be happy to come to work everyday and feel very rewarded being able to help so many people.
We have grown at 300 Percent Year over year for the last 3 years straight, It has been so exciting to be apart of that.
Our Company Core Values
RESPECT -We Treat People as they want to be Treated
HONESTY -We are always truthful and do the right thing
POSITIVITY -We look on the bright side and have a great attitude
CONTINUOUS LEARNING -We are open to learning new things and set aside time to grow our knowledge
TEAMWORK -We serve & support each other to operate together at a high level
* You will be Creating 60% of the Team's Sales With a Very High level of Customer Service & Sense of Urgency
*Following Our Systems, Structure and process while always improving your communication and sales skills.
*Saying “YES” to our customers: Get them in the shop now! “ How Soon can you come in? We will Have a Technician Available when you arrive. Give us about 20 mins to take a look at it to put together a game plan.
Job Duties:
-Building Rapport with Customers
-Excited about Sales!
-Daily Show and Shares With Customers
-Follow Up Times Daily to All Customers, 10am 1pm 4pm and “No Update Updates”
-Daily 2 week Customer Satisfaction and 6-18 Month Declined work Follow Ups Done Daily With Phone Call
-Cover Counter & Phones To allow Morning Meeting to Happen As needed
-Keep Waiting Room clean, Mop Floor, Wipe surfaces down, vacuum, keep organized, cleaned and stocked.
-Constant Communication w/ manager, Techs & Customers for parts and sales updates
-Collect All Customer Information, Address, Email, Marking Source & Update Info.
-Maintain basic Inventory and shop supplies without shortages
-Monitor & Update Inventory In Tekmetric For Coolant, BG, Oils, Chemicals etc.
-Collect Deposits For all Repairs Over $2,000.00 Along with Documentation of Approvals
-Update & Manage Monthly Specials In CRM & Quarterly In Store Giveaways.
-Execute Slow Day Plan As needed For ALL Staff When In Progress Car Count Is Lower Than 35 Cars
-Take ownership of Tasks Delegated By Manager To Allow Shift Coverage And Support
Skills :
- Proficiency in automotive service terminology and procedures
- Knowledge of automotive repair, services, and diagnostics & engine repair
- Strong sales skills with experience in automotive sales or upselling
- Familiarity with automotive diagnostics and service technician roles
- Ability to prioritize tasks and work efficiently in a fast-paced environment
- Excellent communication and customer service skills
- Prior experience in auto service management is a requirement
This position offers the opportunity to work in a dynamic automotive service environment, utilizing your expertise to provide exceptional customer service while contributing to the success of our team.
Pay: Up to $100,000.00 per year
Benefits We offer:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Come Join our Family!
