Job Title: Staff Software Engineer
Location: Lake Forest, California or Remote
Company Overview:Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world's most innovative communications solutions. For more information, please visit www.comtech.com.
Purpose: This staff-level professional is a seasoned software developer that works on complex development assignments and delivers solutions qualified for VOIP and Telephony product operation. The candidate may act as a member of quick-response deployment-support team and will often work under demanding deadlines, operating as a team member as well as independently to resolve complex problems. Candidate will be working in an agile environment where he/she is expected to carry out both development and testing.
Duties and Responsibilities:- Design, develop and deploy cloud based (public and on-premise) high performance, distributed and scalable voice and digital medias (message, chat and video) applications for public safety answering points (PSAP) utilizing best engineering practices
- Define component architecture based on stories created by Product Owner
- Evaluate feasibility of design/architecture by developing rapid prototypes or a minimum viable solution
- Develop, design, code, unit test, debug, integrate, document and participate in full life cycle of software development activities based on AGILE principle
- Diagnose, debug, and fix application operational issues in a timely manner
- Assist deployment and production support teams to work through customer escalated issues and provide resolutions and root-cause analysis
EDUCATION/EXPERIENCE REQUIREMENTS:- Extensive VoIP application development experience for commercial call/contact center solutions. Strong knowledge of IP telephony (VoIP) and related protocols: SIP, RTP, WebRTC
- BS in Computer Science, Electrical, Electronic, or Telecommunications Engineering. MS Preferred
- Hands-on experience of media server and management implementations and integrations
- 5+ years' experience with backend programming languages Python, or C++ or Node.JS or LUA
- Familiarity with some of the following VoIP related opensources or technologies: Astrisk, FreeSWITCH, Kamailio, WebRTC, SBC
- Familiarity with some of the following backend related technologies: AWS/Azure ecosystem, Kubernetes, RESTful API, PostGreSQL, Redis, Shell scripting
- Experience working across all phases of product development lifecycle, including requirements definition, specifications, development, test, product release, and sustaining engineering
- Proficiency with Object-Oriented design methodology
- Experience with automated testing desired
- Excellent verbal and written communication skills
- Self-managed proactive work style. Strong interpersonal and collaborative skills
- Able to work independently and in a team environment
- Desire to engage in extremely challenging assignments
Comtech Telecommunications Corp. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.