Title: Director of IT
Job Description:
Director of Information Technology plans, directs, manages, and outlines the strategy and execution of all aspects of technology across the organization. As a part of the senior management team, the Director of IT requires in depth experience within the field of information technology, knowledge of state-of-the-art technology hardware and software resources, and experience in creating and presenting and executing a strategic technology roadmap.
The Director of IT must be self-motivated with strong interpersonal and communication skills, as well have an entrepreneurial approach to defining and building a world-class technology department. The position requires managing, training, and mentoring staff members as well as building a strong customer service-oriented approach across the organization. The position will require oversight of daily support, project planning and execution, as well as evolving the strategic roadmap over time.
Reports To: Senior Vice President
Key Responsibilities:
- Assess the organizational needs in alignment with the business goals and objectives and define and present technology strategy to senior leadership.
- Plan, organize, and help define an organizational support process that continually balances staff and business priorities.
- Create technical work breakdown structure, task dependencies, project plans with key milestones and deliverables, and budgets for technology driven projects.
- Define, develop, and communicate I.T. procurement, security, and hardware/software policies and procedures across the organization.
- Define and manage the technology related budget with respect to labor, hardware, and software.
- Foster and promote a friendly, vibrant, and cohesive customer service-oriented technology department in both daily support and project execution.
- Develop Key Performance Indicators to measure the progression and evolution of the technology department.
- Perform managerial functions such as preparing proposals, budgets, and analyzing labor costs through monthly status reporting.
- Manage relationships with outside consultants, vendors, and technology partnerships as well as the processing of negotiating agreements or contracts.
- Partner with senior leadership team and act as a strategic partner in the evolution of technology as it relates to enabling new business opportunities.
- Partner with and support the Convenient Store Managers and District Sales Managers on any store related technology related support issue.
- Coach, train, manage and appraise the performance of technology department team
- Actively participate in planning, education and execution of new company rollouts i.e. systems, technology, policies & procedures
- Perform any other duties that are assigned by management
Skills/Qualifications:
- Minimum 5 years of management level experience in the field of technology. Preference given to applicants with convenience store and petroleum distribution industry experience.
- Bachelor’s degree in IT or related field strongly preferred.
- Experience in using PDI system strongly preferred.
- Proven leadership & performance in the field of information technology management. Have a strong passion for customer service while utilizing exceptional people skills and have a desire to excel in everything you do.
- Ability to communicate effectively at all levels within the organization. Requires excellent verbal and written communication skills and effective time management.
- Must be self-motivated and willing to take initiative when coworkers need assistance or workload is demanding.
- Strong project management and ability to prioritize work and initiatives.
- Knowledge of inventory systems, point of sale, network design, and cloud-based architecture integration.
- Execution-focused and detail-oriented with great organizational & problem-solving skills. Ability to prioritize and multitask.
- Maintain a disciplined approach to managing, training and developing teams in daily work duties and responsibilities.
- Uphold company standards in personal appearance, work ethic, and customer service.
- Have a can-do and team building attitude in everything you do.
