Overview
The Manager of Patient Case Management administers the day to day operations of the Social Workers and the Discharge Specialist in the Patient Case Management Department, works collaboratively with the Patient Case Management leadership and the Patient Case Management Physician Advisor to carry out department goals. Responsible for implementing and maintaining daily social work departmental operations with consistent standards of practice. Maintains clinical competency and serves as clinical resource to staff of the Patient Case Management Department and to the physician and leadership of WakeMed. Works closely with both WakeMed physician and leadership to support patient progression and appropriate resource utilization throughout the system. Collaborates with physicians, nursing, members of the interdisciplinary team, PFS, Patient Access and other departments, to ensure that services are being provided in a timely/quality manner and act as a resource when resolving barriers. Analyze data to improve the effectiveness of the Social Work services provided by Patient Case Management program.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
EOE
Licensure
Licensed Clinical Addictions Specialist Or Licensed Professional Counselor Or Licensed Clinical Social Worker Or Certified Case Manager Or Accredited Case Manager Required
Education
Master's Degree Social Work Required
Experience
5 Years Clinical - Case Management in Healthcare - Acute Care Required - And 2 Years Leadership Preferred
