We anticipate the application window for this opening will close on - 25 Nov 2024
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeThe Regional Manager supports the Therapy Development team of TDMs and FCEs in driving procedural success in TMVR and TTVR cases. The Manager directs the daily operations of the team and coordinates with a cross functional team including Research and Development, Clinical, Quality, and others to ensure therapy adoption by customers, safe patient outcomes, meaningful device iteration feedback, best in class customer education, and, ultimately, successful commercialization of the TMVR and TTVR devices.
POSITION RESPONSIBILITIESThe following responsibilities are to be performed as appropriate to ensure safe adoption and optimal patient outcomes.
- Manage and direct the daily operations of the Therapy Development team for clinical trial case support, executing on the strategies outlined by the Director, Therapy Development TMVR/TTVR.
- Recruit, develop, retain and manage staff of Field Clinical Specialists accountable for delivering technical support to ensure safe adoption and procedural outcomes.
- Monitor, guide, and coach remote direct reports to achieve enrollment targets, improve skills and productivity, and build sustainable customer relationships.
- Develop, implement, and manage business strategies to meet and exceed financial objectives.
- Develop global staffing matrix to ensure adequate case support needs are met.
- Partner with global cross-functional leaders to ensure adequate ancillary case support availability, delivery of industry leading physician training in accordance with local regulations and CIP, support of on-site training/in-servicing for local hospital physicians, nurses, techs and staff.
- Assist in AOP management, forecast creation, achieve revenue and expense goals.
- Support Therapy Development team in coordination and delivery of local training programs.
- Partner with Clinical, Quality, and the field team to ensure customer and device complaints are reported and resolved in a timely manner.
- Collaborate with the Sr Global Training Program Managers to ensure FCS' follow procedural best practices, are current on all imaging modalities (echo, CT, angiography), receive training on current and future device iterations, and stay up to date on relevant published data for both Medtronic and its competitors.
- Perform annual field evaluations and provide constructive feedback to improve individual performance.
- Manage corporate resources, including demo product, simulators, and imaging equipment, direct allocation of resources and team members globally.
- Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrative staff, etc.
- Participate in customer/society education meetings and conventions.
- Maintain high standards of personal presentation and promote a professional personal and company image.
- Help drive and maintain quality initiatives and global best practice initiatives.
- All other duties as assigned.
Required Basic Qualifications:- Bachelor's degree with a minimum of 7 years of relevant experience, with 5+ years of managerial experience
OR
- Advanced degree with a minimum of 5 years of relevant experience with 5+ years of managerial experience.
Preferred Qualifications:- 5+ years case support experience
- 10+ years medical device industry, clinical or sales experience in an industry setting; supporting interventional cardiology, vascular or surgical products
- 5+ years' experience in Clinical Research, hospital, engineering or medical devices (3+ years' experience with Master's degree or 1+ years with PhD)
- 2+ years people leadership experience
- 2+ years' experience in the management of clinical devices
- 5+ years' experience in a cath lab, operating room, biomedical engineering, hospital/clinic or medical sales
- Excellent influencing and consulting skill
- Ability to deal with difficult situations and resolve conflict
- Ability to manage in remote self-structured environment
- Experience with teaching/training medical personnel
- Ability to make timely and sound decisions under pressure
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry
- Experience developing and managing an operational budget
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint
- Excellent interpersonal and written communication skills
- Excellent customer service skills
- Effectively build and maintain positive relationships with direct reports, peers and colleagues across organizational levels and functions
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Ability to travel with overnight stay up to 75% of the time (geography variability)
- Ability to accommodate an unpredictable schedule
WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Your work environment will include clinical settings including Operating Rooms and Cath Labs. These environments may expose you to infectious disease; radiation; blood borne pathogens.
Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$180,000.00-$220,000.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans
About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
