Job Title: Guest Ranch Coordinator
Location: Jackpot Ranch, Camp Verde
Job Type: Full-time, Live-in
Job Description
Overview:
We are looking for a dynamic and dedicated Guest Ranch Coordinator to manage and execute a wide range of events while overseeing daily ranch operations, including staff coordination, site monitoring, and guest services. This live-in position is ideal for individuals passionate about hospitality, event planning, and ranch life. The role requires balancing exceptional guest experiences with the day-to-day management of the ranch and its facilities.
Key Responsibilities
Event Planning & Coordination:
• Plan and coordinate various events such as equine activities, weddings, corporate retreats, family reunions, and other special occasions.
• Collaborate with clients to create event timelines, and layout plans, and coordinate with vendors (e.g., caterers, florists, musicians).
• Manage event logistics from setup to breakdown, ensuring smooth and successful execution.
Sales Tours & Business Development:
• Meet with potential clients and provide guided tours of the ranch facilities.
• Highlight the unique features and benefits of hosting events at the ranch to drive bookings.
Operations & Logistics:
• Oversee the maintenance and preparation of event spaces and ranch facilities.
• Supervise the setup of tents, chairs, décor, and equipment.
• Coordinate event logistics, including parking, shuttles, and crowd management.
Client Relations:
• Serve as the primary point of contact for clients, ensuring their needs are met and their vision is realized.
• Provide top-tier customer service during events, addressing any challenges professionally and efficiently.
Hospitality & Guest Services:
• Ensure that all guests feel welcome and have a memorable experience throughout their stay or event.
• Manage guest accommodations, ensuring rooms and facilities are clean, comfortable, and meet expectations.
• Offer guided ranch tours or organize outdoor activities such as horseback riding or hiking as part of event packages.
Vendor & Staff Management:
• Hire, train, and oversee seasonal or event-specific staff, including maintenance and housekeeping teams, caterers, decorators, and musicians.
• Work with staff to prioritize daily tasks and ensure work quality meets ranch standards.
• Foster strong relationships with local vendors to guarantee high-quality services for all events.
Ranch Operations & Monitoring:
• Oversee the health and well-being of the ranch’s animals, integrating animal care with guest experiences when appropriate.
• Participate in hands-on ranch work, including feeding and caring for animals and maintaining ranch grounds.
• Monitor construction projects by reviewing ongoing work, providing updates to ownership, and coordinating with vendors as needed.
• Conduct regular site monitoring to observe ranch activity and ensure smooth operations throughout the day.
• Generate detailed weekly and monthly reports as requested.
Qualifications:
• Experience in event planning, hospitality, ranch management, or related fields preferred.
• Strong organizational and multitasking skills to manage multiple responsibilities effectively.
• Excellent communication and interpersonal skills for working with clients, vendors, and staff.
• Ability to perform physically demanding tasks, including setting up equipment and caring for animals.
• Willingness to work flexible hours, including weekends and evenings, in a rural, outdoor setting.
• Attention to detail and a proactive approach to problem-solving.
• Proficiency in using various computer applications, including Zoom, Microsoft Office Suite, accounting software, and customer relationship management (CRM) systems.
Compensation Package:
• Competitive Pay: Compensation is dependent on employment type, with additional earning potential through commissions on net sales.
• On-Site Housing: Comfortable accommodations with utilities included, allowing you to fully immerse yourself in ranch life.
• Exclusive Access: Enjoy ranch amenities and take advantage of opportunities for outdoor recreation in a scenic, serene environment.
This role offers a unique opportunity to live and work in a scenic, rural environment while creating unforgettable experiences for guests. If you have a passion for hospitality, event management, and ranch life, we’d love to hear from you!
