Job Description
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $5.1 billion and over 130,000 employees in 350+ offices throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909. For more information, visit www.abm.com.
Job Title
ABM Life Sciences Regional Operations Manager
Pay: $110,000 - $135,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management
Job Description
The Life Sciences Regional Operations Manager will provide oversight of all contracted services across multiple strategic Life Sciences clients within the Eastern half of the United States. The Life Sciences Regional Operations Manager will be responsible to build strong client partnerships, ensure compliance with GMP and GDP requirements, and drive operational excellence to ensure those sites are meeting or exceeding client expectations.
Ideal candidates will possess a positive, can-do attitude and have a passion for helping others be successful. In this role, you will partner and consult with the local operations team, the national team and the client to drive win-win solutions. Successful candidates will bring a customer focused, growth oriented mindset as well as possess strong business and financial acumen skills. You will also provide support, direction and coaching to the project managers at each location.
Essential Functions
- Possess deep knowledge of Good Documentation Practices (GDP) and Good Manufacturing Practices (GMP) for controlled environments
- Understand and ensure delivery of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
- Identify and implement improvement opportunities to ensure compliance and efficiencies with GDP and GMP
- Be responsible for the delivery and execution of all contracted services within the region
- Build long-term sustainable partnerships with the client at each location
- Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client
- Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
- Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider
- Review financial performance regularly to forecast spend and course correct when necessary
- Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget
- Work closely with project managers to develop their operational knowledge and management capabilities
- Develop site specific performance standards and ensure portfolio wide standards are being met
- Proactively create consistent and effective operational processes and see them through to implementation
- Drive and promote a strong safety culture; reinforce ABM and client safety programs
- Ensure each site is conducting formal quality checks and inspections according to plan
- Continuously monitor the overall performance of each site and make appropriate changes to improve performance
- Up-sell additional services and tag jobs above and beyond contractual agreements
- Understand and comply with ABM policies and procedures
- Job duties may be modified at any time
Minimum Requirements
- Bachelor’s degree preferred or equivalent military experience
- Minimum of 5-7 years of management experience in Life Sciences GMP cleaning environments
- Minimum of 5-7 years in facility services or building management (multi-site locations preferred)
- Experience in life sciences clean room environment
- Able to travel by car weekly to sites within region (50%)
- Excellent organizational skills and attention to detail
- Proficient in Microsoft Office
- Must have working knowledge of OSHA safety standards and regulations
- Must maintain a valid State issued driver’s license
ALL EMPLOYEES ARE HIRED ON A 90 DAY PROBATION PERIOD. ANY VIOLATION OF ABM POLICIES DURING THIS PROBATION PERIOD WILL RESULT TO IMMEDIATE TERMINATION.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY FEMALE/VETERAN/DISABILITY)
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.
