Job Description

The IT Sr Analyst has significant responsibility around system maintenance and supporting critical business applications. Adheres to consistent process and standardizations which enhance the overall IT value proposition.

Job Responsibilities

Significant responsibility in system maintenance and supporting critical business applications
Adheres to consistent process and standardizations which enhance the overall IT value proposition
Responsible for proactive support and maintenance around Point of Service systems
Provides technical support of the application, interfaces, and any customizations
Supervises support issues, ensures resolution plans and reports progress to management
Proactively maintains systems and carries out preventative maintenance plans
Supervises system status and reacts to issues as they arise
Work with users to define and evaluate business needs, challenges and inefficiencies that may be resolved through automated solutions
Analyze, review, and alter systems, programs, and applications to increase operating efficiency or to adapt to new requirements
Responsible for communicating any defects to vendors and application owners and for coordinating testing and implementation of fixes
Develops and implements test and quality assurance strategies and plans
Works closely with others to ensure service levels are being met and risk to the business is minimal
Ensures that accurate version control is closely adhered to and that operational risk is minimized accordingly
Communicates with site users regarding any system enhancements and or scheduled upgrades
Participates in technical and functional training classes as necessary or required
Installs, tests and tunes software and hardware related to database management systems
Schedules and performs upgrades to databases

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

At least 2-4 years of progressively responsible experience including, but not limited to, in-depth, hands-on expertise with large and sophisticated systems
Requires a bachelor's degree or equivalent experience
Requires strong analysis, organization, communications, interpersonal, customer service, problem-solving and project management skills
Requires experience with hospitality customer technologies

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Aramark jobs

IT Sr Analyst

IT Sr Analyst