We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

This role combines expertise in technical event production and event management. You'll be deep in the work of creating high-impact and high-profile events with the unique opportunity to work across business areas that will raise Manulife's brand identity, increase engagement and drive business impact while ensuring company business goals are met.

You will bring a wealth of expertise in event production and event execution and look for creative opportunities to bring ideas to life to engage and connect with a global audience. You will have strong familiarity and comfort with technology, be current on the latest trends in the live events industry, stay curious about emerging technologies in multimedia, technical staging, live talent and other aspects of event production.

With a proven ability to deliver the highest standard of work, you will orchestrate ideas, resources and people to bring critical production planning and operational plans to life to help us delivery an amazing portfolio of global events.

What type of work will you do?

Identify opportunities to create and deliver impactful global colleague events by understanding and translating business objectives and priorities into moments for experiences
Lead event production planning, on-site operations, show calling, and live event operations for global events to ensure execution excellence
Collaborate with Brand colleagues to ensure appropriate branding is represented at all events and incorporated into all experiences

Coordinate and lead project team meetings to ensure scheduling, operational and production timelines and deliverables are met through event project lifecycles
Source and manage partnerships with external vendors and ensure that services are delivered in line with the statement of work and budget
Manage and reconcile program budgets

What is expected you?

University education, plus a minimum of ten years of relevant experience in event

production with an incredibly strong portfolio of delivered work in live events

Advanced expertise in an event environment (show calling, stage management and event operations), producing exceptional experiences for hybrid, virtual and in-person corporate audiences. You're a well-accomplished broadcast and event professional, with an inspiring track record of using a wide range of media, platforms and venues, regularly working in close collaboration with production, technical and multimedia teams
You can hit the ground running, thrive in a high paced environment (office & onsite), love to multi-task and need minimal guidance
Experience managing global corporate events (either from a corporate or agency perspective)
You love process! You are organized, self-motivated, and have the ability to think creatively and quickly and are able to approach unique problems in new ways
High degree of emotional intelligence, be able to adapt quickly to change and a capacity to stay calm under pressure in fast-paced environment
Push boundaries and challenge expectations with unique creative solutions
Strong program management, organizational and communication skills
Demonstrated production competencies: outcome oriented, customer focus, accountability for results, team effectiveness, attention to detail, flexibility, and professional confidence
Deadline driven with strong sense of accuracy and detail
Demonstrated capability to write detailed event creative proposals independently
Demonstrated understanding of event production, from design to implementation (including show calling and floor managing)
Observant: ability to independently pick up cues and connect the dots to anticipate or trouble shoot
Comfortable working with C-level executives, and managing unforeseen circumstances and stressful situations, such as challenges/disruptions with technology during events
Strategic mindset with the ability to forecast outcomes in a changing environment, and respond accordingly
Exhibit initiative as a self-starter - highly motivated, striving for continual improvement in both personal skills and production quality
Exceptional communication and interpersonal skills to build effective partnerships and interact with stakeholders at all levels

What can we offer you?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [redacted].

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between
$103,050.00 CAD - $185,490.00 CAD

If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.

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