Overview

We are looking to hire a Licensed Director of Clinical Services & Performance Improvement; this is a full-time, salaried position and is part of the dynamic leadership team at Conway Behavioral.

The DCS directs, plans, coordinates, monitors, and supervises clinical services and the delivery of behavioral health/clinical services. We are looking for someone that provides a positive, empathetic, and professional attitude toward customers and the clinical staff.

At Conway Behavioral we recognize that patient safety is a top priority. Our patients are the priority at our hospital.

We offer a full suite of benefits ranging from:

Growth Opportunities second to none in the industry
Competitive hourly rates
Medical, Dental, and Vision Insurance
Paid Holidays
Paid Time Off
HSA & FSA
Company Paid Basic Life & AD&D
Disability
401(k) Retirement Plan - with company match
Employee Assistance Program/Employee Discount Program

Responsibilities

ESSENTIAL FUNCTIONS:

Direct and oversee program operations, including budget management, developing marketing and strategic plans and independent decision making for program requiring clinical expertise.
Develop, plan and implement program goals, objectives, personnel, resources and equipment.
Provide direction and oversight to staff members.

Serve as a member of the facility leadership team.
Provide clinical consultation, oversight of case planning and care coordination.
Responsible for a limited caseload as needed.
Ensure that services are focused on the patients presenting treatment needs and request for service.
Direct crisis intervention efforts and intervene as required.

Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Review caseloads regularly to ensure appropriate utilization of services.
Provide onsite coverage for other programs when needed, develop and execute new programs according to market needs and may provide training, case consultation and on call coverage during and after program hours as needed.
Develop and implement operating policies and procedures for the facility.
Ensure procedures and workflow are consistent with organizational objectives, treatment protocols, regulations and standards of care.

Ensure operations conform to established environmental, safety and infection control requirements.
Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

Master's degree in Behavioral or Mental Health degree
Four or more years' experience working with the population of the facility required.
Two or more years of previous supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

LMFT or LPC or LMSW, or LCSW required

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

AHMKT

#LI-CBHH

Conway Behavioral Health jobs

Director of Clinical Services

Director of Clinical Services