SkillsCustomer care Rep, Microsoft word, Public Speaking, Problem Solving Skills, Human Resource Management, Ability to get Result, Quality Assurance and Time Management, Record Keeping.
AboutMultifaceted Educator and Accomplished Customer Service Professional
I'm an experienced calm, eloquent and diligent educator with a passion for teaching, I bring a diverse skill set that combines language instruction, computer literacy, and exceptional customer service.
Having primarily studied Business Administration and Management (Human Resource Management) but my passion for English language and impacting knowledge on people let me to focus more on becoming an educator and Human satisfaction generally (Customer Service Representative).
Here's why I stand out:
1. Teaching Excellence: English Communication: I've empowered countless students to enhance their language skills - reading, writing, speaking, and listening. My engaging lessons foster critical thinking and effective communication.
Intro to Computer Science: I've demystified technology for learners, introduction to computer, software applications, and digital business communication literacy. My students gain confidence navigating the digital landscape.
Achievements:
1. Student Success Stories: Witnessing my students' growth - from hesitant speakers to confident communicators - is my greatest achievement. Their improved language fluency and tech proficiency validate my teaching methods.
2. Innovative Curriculum: I've designed interactive lessons that bridge language and technology. Whether analyzing literature or debugging code, I create engaging learning experiences.
3. Customer Service Impact: My teaching background uniquely equips me for customer service. I empathize, actively listen, and swiftly resolve issues. My ability to communicate effectively transcends the classroom.
4. Customer Service Prowess:
⦁ Positive Interactions: I've handled diverse customer inquiries, consistently leaving them satisfied. My patience, problem-solving skills, and friendly demeanor build lasting relationships.
⦁ Conflict Resolution: Turning frustrated customers into loyal advocates is my forte. I navigate challenges with grace, finding win-win solutions.
⦁ High Satisfaction Ratings: My track record includes consistently high customer satisfaction scores. Happy customers are the heart of any successful venture.
In summary, my teaching background fuels my success as a customer service professional. I'm ready to contribute my expertise to a dynamic team!
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