Michael Holden
Skills
Customer Service-
Merchant OS operation-
Service Intake-
Trouble Shooting Repair Issues-
Inspecting for Critical Damage to Parts(frame/fork/components/wheel sets)
Ordering Product-
Inventory of Product-
Warranty via Business to Business Portals/ Direct Warranty Communication via Phone-
Organization of Work Area to Effectively Create Higher Production Efficiency-
About
Career Bicycle Mechanic-
Worked for Hutch's Bicycles just short of 15 years as the main mechanic/ customer service. I have worked in other fields prior to my Mechanic Career; construction, concrete, demolition, heavy equipment operation, saw mill, tire recap/tread press operator, convenient store clerk, and dishwasher.
On occasion, I do older Macintosh computer repair/ hardware upgrades, with software installation and minor code patching.