WHO WE ARE

A Contribution Profile will be submitted separately.

YOUR CONTRIBUTION TO OUR SUCCESS!

A Contribution Profile will be submitted separately. In the meantime here is a summary of the role and responsibilities and the position requirements for the position in-take.

Coordinate and book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements.
Research and compare prices, availability, and quality of travel options such as flights, hotels, and car rentals to secure the best rates and accommodations.
Negotiate with vendors and travel agencies to obtain the most favourable terms and conditions for corporate travel bookings.
Advise employees on travel policies, visa requirements, and any necessary documentation needed for their travel.
Prepare and distribute travel itineraries, including all relevant details such as flight information, hotel reservations, car rentals, and meeting schedules.
Ensure all travel arrangements are accurate, complete, and aligned with the traveller's preferences and requirements.
Manage and track travel expenses, including reconciling invoices, receipts, and credit card statements to ensure compliance with company policies and budgetary constraints.
Assist employees in resolving any travel-related issues or emergencies, including flight cancellations, missed connections, lost luggage, etc.
Stay up-to-date with industry trends, travel regulations, and emerging technologies to continuously enhance the travel management process.
Maintain and update a database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information.

Required Skills and Qualifications:

Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Excellent attention to detail, ensuring accuracy in all travel arrangements and documentation.
Exceptional communication and interpersonal skills to effectively interact with employees, vendors, and travel agencies.
Proficient in using travel booking systems and online travel portals to research, compare, and book travel options.
Knowledge of travel policies, visa regulations, and international travel requirements.
Strong negotiation skills to secure favourable rates and terms with vendors and travel agencies.
Ability to handle and resolve travel-related issues or emergencies promptly and efficiently.
Proficient in using travel management software and tools to manage and track travel expenses.
Familiarity with various travel technologies and emerging trends in the travel industry.
Ability to maintain confidentiality and handle sensitive information related to employee travel.

Qualifications:

Bachelor's degree in business administration, hospitality management, or a related field.
Proven work experience as a Travel Coordinator, Travel Agent, or a similar role in corporate travel management.
Extensive knowledge of travel booking systems, online travel portals, and travel management tools.
Proficient in using Microsoft Office Suite and other relevant software applications.
Familiarity with budgeting and expense management processes.
Excellent organizational and time management skills.
Strong customer service orientation.
Ability to work independently with minimal supervision.
Flexibility to adapt to changing travel arrangements and schedules.
Fluency in written and spoken English, with additional language skills being an advantage.

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Corporate Travel Assistant (Temporary)