WHO WE ARE
A Contribution Profile will be submitted separately.
YOUR CONTRIBUTION TO OUR SUCCESS!
A Contribution Profile will be submitted separately. In the meantime here is a summary of the role and responsibilities and the position requirements for the position in-take.
- Coordinate and book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements.
- Research and compare prices, availability, and quality of travel options such as flights, hotels, and car rentals to secure the best rates and accommodations.
- Negotiate with vendors and travel agencies to obtain the most favourable terms and conditions for corporate travel bookings.
- Advise employees on travel policies, visa requirements, and any necessary documentation needed for their travel.
- Prepare and distribute travel itineraries, including all relevant details such as flight information, hotel reservations, car rentals, and meeting schedules.
- Ensure all travel arrangements are accurate, complete, and aligned with the traveller's preferences and requirements.
- Manage and track travel expenses, including reconciling invoices, receipts, and credit card statements to ensure compliance with company policies and budgetary constraints.
- Assist employees in resolving any travel-related issues or emergencies, including flight cancellations, missed connections, lost luggage, etc.
- Stay up-to-date with industry trends, travel regulations, and emerging technologies to continuously enhance the travel management process.
- Maintain and update a database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information.
Required Skills and Qualifications:
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent attention to detail, ensuring accuracy in all travel arrangements and documentation.
- Exceptional communication and interpersonal skills to effectively interact with employees, vendors, and travel agencies.
- Proficient in using travel booking systems and online travel portals to research, compare, and book travel options.
- Knowledge of travel policies, visa regulations, and international travel requirements.
- Strong negotiation skills to secure favourable rates and terms with vendors and travel agencies.
- Ability to handle and resolve travel-related issues or emergencies promptly and efficiently.
- Proficient in using travel management software and tools to manage and track travel expenses.
- Familiarity with various travel technologies and emerging trends in the travel industry.
- Ability to maintain confidentiality and handle sensitive information related to employee travel.
Qualifications:
- Bachelor's degree in business administration, hospitality management, or a related field.
- Proven work experience as a Travel Coordinator, Travel Agent, or a similar role in corporate travel management.
- Extensive knowledge of travel booking systems, online travel portals, and travel management tools.
- Proficient in using Microsoft Office Suite and other relevant software applications.
- Familiarity with budgeting and expense management processes.
- Excellent organizational and time management skills.
- Strong customer service orientation.
- Ability to work independently with minimal supervision.
- Flexibility to adapt to changing travel arrangements and schedules.
- Fluency in written and spoken English, with additional language skills being an advantage.
