GENERAL SUMMARY

CHKD is a premier children's health system headquartered in Norfolk, VA. We are expanding our People Operations team to enable our goal of becoming an employer of choice in the regional healthcare market. In this role, you'll be working closely with our Chief People Officer and other HR leaders to deliver efficient and effective core HR services and offer competitive total rewards that support our goal of becoming an employer of choice.
We're seeking an experienced candidate to serve as a Director of Total Rewards. This role is responsible for management of compensation and benefit plan design, vendor selection, leave of absence administration, and total rewards strategy execution. You'll manage compensation and benefits teams and serve as the primary point of contact for all benefit and compensation vendor interactions. Strong candidates will bring excellent leadership skills, business acumen, and subject matter expertise (compensation plan design, benefit design and execution, internal communication, external market connectivity / reputation, etc.) to this role. An exceptional candidate will be able to delegate and effectively manage teams to deliver on key measurables, such as:

Analysis and tracking of key compensation and benefit plan performance data;
Benchmarking against market competitors (in line with CHKD's business objectives);
Employee retention and total rewards satisfaction; and
Program and operational budget compliance.

This position reports directly to the Chief People Officer.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clearly define and manage CHKD's overall total rewards strategy, in partnership with relevant HR and senior leadership stakeholders
Oversee administration of employee benefits programs (retirement, health, dental, vision, wellness, life insurance, disability, etc.)
Monitor the effectiveness of current total rewards strategy (compensation + benefit plans) and recommend adjustments as needed to remain in line with CHKD's goals and competitive position within their local and national markets
Handle escalation of benefits or compensation inquiries from staff or more junior compensation / benefits team employees
Oversee leave of absence of administration, ensuring an appropriately clear and transparent process for employees and managers
Coordinate implementation of any new benefit or compensation strategies
Consult on premium and cost sharing recommendations, as they align to CHKD's overall total rewards strategy
Supervise the day-to-day vendor relationships, including managing the enrollment and eligibility processes, preparing and distributing compensation and benefit plan communications to employees, designing relevant educational marketing materials, etc.
Manage relevant processes, including but not limited to: open enrollment; promotions, annual bonuses, and raises process; and rewards compliance processes
Contribute to the annual labor budgeting processes
Work with the Workforce Analytics team and CHKD IT teams and vendors to create appropriate data tracking tools
Motivate and lead a high-performance team; attract, recruit, and retain required members of the team; provide mentoring and development opportunities that are commensurate with an "employer of choice"
Performs all other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

Required Licenses and/or Certifications
- Not Applicable

Preferred Licenses and/or Certifications
- Relevant compensation or benefits certifications preferred

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Required Education and Experience
- Bachelor's degree in business, HR, finance, management, health, or a relevant field
- 8+ years of progressive total rewards related work experience
- Relevant experience working in a healthcare provider
- Experience working within HR teams for medium to large organizations

Preferred Education and Experience
- 10+ years of progressive total rewards related work experience preferred

Required Knowledge, Skills and Abilities
- Compensation and Benefits Strategy Expertise
- Process Development
- Managing / Directing / Supervising a Team
- Organization
- Prioritization
- Federal Legislation Requirements and Compliance

Preferred Knowledge, Skills and Abilities
- Business Acumen & Subject Matter Expertise
  - Implementation and Project Management
  - Budgeting, Projection Modeling, & Competitive Analysis
  - Survey Collection and Participation
  - Change Management
  - Stakeholder Management
- Leadership Knowledge, Skills, & Behaviors
  - Conflict Management and Resolution
  - Collaboration
  - Customer Support
  - Written and Verbal Communication
  - Data Synthesis / Summarization
  - Upper Management Presentation Skills
  - Networking
  - Employee Coaching & Development
  - Delegation
- Technical Skills
  - Microsoft Office Suite
  - Benefit and Compensation Benchmarking Tools
  - Vendor Management Software
  - Human Capital Management Software
  - Online Meeting Tools
  - Survey Tools
  - Push Communication Platforms

WORKING CONDITIONS

Work is performed in an office environment with little exposure to excessive noise, dust, temperature, etc.
This position requires presence in-office in Norfolk, VA during regular business hours.

PHYSICAL REQUIREMENTS

Click here to view physical requirements.

BLOOD BORNE PATHOGEN (BBP) EXPOSURE CATEGORY

No

Childrens Hospital of The Kings Daughters

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Director of Total Rewards