Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: The Young Adult Assertive Community Treatment Team is a unique and nontraditional licensed outpatient psychiatric clinic for individuals, 18-25 years old with Serious Mental Illness (SMI) who have demonstrated a high service need with multiple hospitalizations, emergency room visits and difficulty maintaining stability in the community. ACT is a nationally recognized model and an evidence-based practice. The ACT Team serves all of Manhattan and occasionally the outer boroughs.

Purpose of Position: The Team Leader provides administrative and clinical support for the ACT team.

Salary Range: $62,400-$71,946

Roles, Responsibilities, and Essential Duties

1. Provide case management services

Carry a small caseload.
Perform client assessments and formulate treatment goals
Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities
Refer clients to community health, substance use psychiatric and other services
Accompany clients to appointments as needed
Communicate regularly with clients’ families about their needs and progress
Serve as liaison to other service providers
Maintain up-to-date client case records according to program guidelines
Visit clients in residential facilities, on the street and in other locations and advocate with & on the client's behalf.
Rotate on-call service outside of work hours

2. Management, Supervision

Provide clinical supervision to staff and interns; evaluate their work and discuss progress of their clients, teach invention and advocacy skills
Assist in recruitment of ACT staff members
Assist with program administration, including coordinating staff schedules and overseeing adherence of staff training requirements
Assist in ensuring staff is adequately trained according to OMH and ACT standards
Perform Program Director’s duties in his/her absence

3. Participate as an ACT team member

Attend staff meetings, case conferences, and training programs to upgrade skills and knowledge.
Attend supervision meetings to review client progress and case management strategies
Work collaboratively with ACT team staff in a team case management model

4. Policy and Compliance

Assist in the development and adherence of Policies and Procedures in accordance with Goddard Riverside, New York State Office of Mental Health and Department of Health and Mental Hygiene

5. Other duties as required

Qualifications/Educational Requirements

Licensed Master Social worker (LMSW) required
SIFI (supervisor in field instruction) strongly preferred

Skills, Knowledge and Abilities

Experience working with the seriously and persistently mentally ill population required
Experience working with Young Adult population preferred
- ACT Team experience preferred
- Ability to speak Spanish, French, Creole, American Sign Language or other languages is a plus

Computer Skills: To Perform this job successfully, an individual should be

Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook
Able to use or learn to use AWARDS database
Able to use or learn other electronic databases, programs, and funder-related software as needed

Physical Requirements

Walking, climbing stairs

Work Environment

Field & Office work

Employee Benefits :

Medical/Dental/Vision
Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
403B Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Goddard Riverside Community Center

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