The Manager, People Operations will oversee the HR shared services/centralized support and onboarding related functions. They will also ensure a positive employee experience through people leadership and work management for people operations associates. They will be responsible for enabling optimal delivery of HR processes throughout our organization and will build strong cross-functional relationships across the business. This role requires an experienced and dedicated team player who has extensive knowledge of HR processes and procedures, compliance and strong leadership skills.
In this role you will:
- Drive the People Operations team to achieve departmental targets and support internal customers with a clear sense of urgency and care
- Partner with the Legal department to interpret and apply HR compliance policies including AAP, OFCCP and EEOC
- Ensure the improvement and optimization of administrative processes, including compliance audits, systems and tooling
- Develop team members through individual coaching and performance management
- Collaborate with HR leads to achieve alignment for HR processes and procedures as well as proactively share knowledge and best practices
- Be the subject matter expert for end to end HR processes (onboarding, job changes, termination, etc.) and HR compliance
- Play a pivotal role in communication towards stakeholders and the broader HR team
Qualifications:
- Bachelor’s Degree or equivalent experience
- 8+ years of experience in setting up or managing People Operations /HR shared services in fast paced/start up environment
- 3+ years of direct people management experience
- HR compliance knowledge and expertise in areas of EEO/AA
- Excellent stakeholder management and relationship building skills
