We are currently seeking skilled and experienced Collectors for medical and utilities bills. .
As a Collector, you will play a critical role in our organization by working with customers to collect outstanding debts, while maintaining positive relationships and ensuring compliance with applicable laws and regulations.
Responsibilities:
• Contact customers by phone, email, and/or Text.
• Negotiate payment plans and settlements with customers, while adhering to company policies and legal requirements.
• Maintain accurate records of customer interactions and payment history.
• Work closely with other departments, such as customer service and sales, to ensure timely resolution of customer issues and inquiries.
• Participate in training and ongoing professional development to stay up to date on industry trends and best practices
Requirements:
• High school diploma or equivalent required.
• Minimum of 2 years of experience in collections or related field
• Excellent communication and negotiation skills, with the ability to handle difficult conversations with tact and professionalism.
• Strong attention to detail and ability to maintain accurate records.
• Knowledge of applicable laws and regulations related to debt collection.
• Proficiency in Microsoft Office and other relevant software programs
• Ability to work independently and as part of a team in a fast-paced environment.
We offer competitive pay and great commission
comprehensive benefits package, and opportunities for professional growth and advancement within the company.
If you are a motivated and results-driven individual with a passion for customer service and debt collection, we encourage you to apply for this exciting opportunity.
Please submit your resume and cover letter.
We thank all applicants for their interest in this position.
