Join the ride!Position: Canadian Operations Manager
Location: DCCHail Calgary
City: Calgary, Alberta
Classification: Full time, onsite, **Immediate Vacancy**
Salary Range: To be discussed - salary + bonus
Be part of a bigger team! DCCHail Calgary is proud to be part of the AutoCanada Collision Centres' network and a division of AutoCanada. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.
Your area of focus. The Canadian Operations Manager is typically responsible for overseeing and managing operations related to hailstorm damage, insurance claims, and related processes. The role involves coordinating the assessment and repair of vehicles and properties affected by hail, ensuring smooth communication between customers, insurance adjusters, contractors and other stakeholders.
What drives your day-to-day?- Location management to ensure repairs are completed on time while maximizing shop efficiency
- Claim Management
- Manage Direct reports
- Manage professional relationships with suppliers, clients, and dealerships
- Estimate hail damage to vehicle and review repair plan
- Travel required to various clients / Hail Locations
- Oversee the quality of repair and ensure they meet standards
What are the must-haves...- Bodyshop and or hail repair experience (2-3 years)
- Knowledge of the PDR/Hail Repair Process an asset
- Estimation experience using Mitchell and Audatex/Qapter
- Ability to travel across Canada is required, based on business needs
- Strong verbal and written communication skills
- French is an asset
The Perks. - Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career
And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
Can you picture yourself here already?We hope so. It's equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.
If you think you're a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
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