About the Role:We are seeking a highly skilled Product Owner to join our team. This position plays a pivotal role in shaping the direction of our technical product development efforts and ensuring that our internal and external facing products meet our customer needs. The Product Owner is responsible for defining, prioritizing, and delivering features and improvements that drive value for our users and the business. You will work closely with cross-functional teams, including developers, designers, and stakeholders, to ensure that our products are delivered on time and within budget.
Minimum Qualifications:- Bachelor's degree in Business, Information Systems, Engineering, or a related field
- Both business and technical proficiency is a requirement for this role, with at least 5 years of experience in business and project management/analysis and planning. Comfortable dealing with a technology and software programming environment as well as with business units.
Preferred Qualifications:- Master's degree in a related field
- Familiarity with raw data analysis, database design, software development and programming, and SQL experience.
- Product Owner certification (e.g., Certified Scrum Product Owner).
- Experience with UX/UI design principles.
- A background in the service industry (Insurance, Banking, Financial, other) with emphasis on building specifications, scopes, and SOWs a plus.
Responsibilities:- Develops a clear product vision and strategy in collaboration with stakeholders, keeping in mind customer needs, market trends, and business goals. Makes critical decisions about the product, including feature scope, release timing, and trade-offs between competing priorities.
- Creates and maintains a product roadmap that outlines the short-term and long-term goals, priorities, and timelines for product development. Continuously assesses and prioritizes the product backlog to maximize value delivery, considering feedback from users and stakeholders.
- Collaborates with the PM and development teams to plan and coordinate product releases, ensuring timely and high-quality delivery. Works with the team to plan and schedule releases, determining what features will be included in each release.
- Acts as a bridge between development teams, designers, and other stakeholders, ensuring everyone has a shared understanding of product goals and priorities. Gathers input, feedback, and requirements from stakeholders and effectively communicates these to the team.
- Gathers and analyzes user feedback and data to make data-driven decisions about product improvements, new features, or changes to existing features. Provides continuous feedback to the development team during development and testing, clarifying requirements and ensuring the product aligns with the vision.
- Ensures that the final product meets quality standards and fulfills user expectations by working closely with the quality assurance team. Validates that the developed features meet the acceptance criteria and align with the product vision before they are considered done.
- Collaborates with users to conduct UAT, ensuring that the product meets their requirements and is user-friendly.
- Identifies potential risks and issues related to product development and works to mitigate them proactively.
- Continuously assesses and improves product management processes, seeking ways to enhance efficiency and effectiveness.
- Stays up to date with industry trends, competitive products, and emerging technologies to identify opportunities for innovation, including collaboration with the strategic initiatives group.
Skills:- Ability to effectively communicate and provide quality presentations on both business and technical related topics to individuals from multiple professional disciplines
- Ability to proceed with confidence and enthusiasm even when operating with uncertainty and incomplete information
- Expert proficiency with MS Excel, PowerPoint, Project, Visio, wireframes, and process mapping
- Strong understanding of Agile methodologies (Scrum, Kanban, etc.)
- Analytical mindset and data-driven decision-making
- Familiarity with product management and project management tools (e.g., JIRA, Azure DevOps, or similar)
