Position Summary:
The Administrative Assistant will play a vital role in supporting the day-to-day operations of our youth development programs. This position provides administrative support to ensure smooth program delivery, donor relations, and organizational efficiency. The ideal candidate is highly organized, detail-oriented, and passionate about empowering youth.
Key Responsibilities:
Program Support:
- Assist with scheduling, logistics, and communication for youth programs, workshops, and events.
- Maintain program calendars, ensuring staff, volunteers, and participants have updated information.
- Track program attendance, participant progress, and outcomes to support reporting and evaluation.
- Assist in preparing program materials, handouts, and presentations.
- Provide logistical support for youth and family engagement activities, including transportation coordination and venue setup.
Donor and Grant Support:
- Maintain accurate and up-to-date donor and grant records in the organization’s database.
- Assist with donation processing, including acknowledgments and tax receipts.
- Support grant application processes by compiling documentation and tracking deadlines.
- Prepare impact reports and donor communications to showcase program success and organizational milestones.
Administrative Support:
- Manage organizational calendars, meetings, and program schedules.
- Draft and edit correspondence, reports, and meeting notes for leadership and program staff.
- Answer phones, emails, and provide exceptional customer service to program participants, parents, and donors.
- Assist in organizing files, program documents, and data to ensure accessibility and compliance.
- Support event coordination, including registrations, outreach, and day-of logistics.
Required Qualifications:
- High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
- 2+ years of administrative experience, ideally in a nonprofit or youth development setting.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with databases or CRM systems.
- Ability to manage multiple priorities and maintain attention to detail.
- Strong organizational and time management skills.
Preferred Qualifications:
- Experience supporting youth development programs, educational initiatives, or mentoring activities.
- Familiarity with donor relations, fundraising campaigns, or grant administration.
- Knowledge of youth-focused CRMs or program management software.
Skills and Attributes:
- Passion for youth empowerment and the mission of youth development organizations.
- Strong interpersonal skills to engage with youth, families, donors, and staff.
- Ability to work both independently and collaboratively in a fast-paced, team-oriented environment.
- Problem-solving mindset with a high level of professionalism and discretion.
- Adaptability to support evolving program needs.
