Job Description
Essential Functions:
- Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts. Focus on Automotive group accounts.
- Partnering, consulting and communicating with Key Customer Management.
- Partnering, consulting and communication with Key internal stakeholders.
- Identifying, planning and executing growth strategies and tactics.
- Supporting change and transition activities, and monitors rollout schedules, targets and plans.
- Ensuring that all standardization programs have been set and are being utilized effectively.
- Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.
- Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
- Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
- Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
- Following up and insuring problems and/or issues are resolved via work order management.
- Presenting information to the customer during key meetings and reviews.
Requirements:
Education:
- Bachelor’s degree preferred or equivalent level of professional experience.
Experience:
- 8+ years of relevant professional experience.
- Minimum of 4 years of major account experience.
- Minimum of 2 years of experience in the services sector.
Other:
- Ability to communicate and present effectively to all levels including executive.
- Ability to present to groups.
- Strong knowledge and experience in account management within the facilities services industry.
- Successful track record in selling and/or growing large, complex accounts required.
- History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.
- Able to represent Company at local or regional conferences or at National meetings and trade organizations.
- Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area
Benefit Information:
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
