Esperanza Immigrant Rights Project, a program of Catholic Charities of Los Angeles, Inc., is a non-profit law firm which provides community education and legal representation to immigrant adults, families, unaccompanied minors, individuals with mental health issues, and in cases involving crimmigration. Esperanza has proudly provided legal services to immigrants and their families in Southern California for over 15 years. More information is available atwww.esperanza-la.org.
The person in this role provides general administrative support for an office and its director and staff members. Assists office directors in the administrative aspects of specific programs. May supervise the work of employees and/or volunteers.
Responsibilities:
- Interacts with program directors to discuss relevant program activities, concerns and proposals that affect individual programs.
- Assembles data and information and prepares special and periodic reports.
- Implements program policies and procedures.
- Types, composes, and revises correspondence and memos.
- Manages the office, requisitions supplies, and supervises program files.
- Receives and responds to routine correspondence and memos.
- Answers and routes calls.
- Represents program directors in conferences and meetings.
- Answers and routes calls coming into Department.
- Relieves supervisor of administrative details.
- Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
- Performs related duties as required.
Qualifications:
- High School education with two years of college preferred.
- Two to four years of related experience.
- Work independently without specific instructions.
- Write reports.
- Maintain accurate and orderly records.
- Operate standard office and word processing equipment as well as a computer.
- Understand and interpret Department and program policies and procedures.
- Communicate effectively in written and oral form.
- Develop and maintain effective working relationships.
- Analyze and evaluate information.
- Display sensitivity, tact, and responsiveness in various situations and needs.
- Maintain high level of confidentiality.
- Use independent judgment and initiative.
- Handle public contact and relations effectively.
- Plan short‐range activities.
- Analyze and resolve problems.
- Organize and direct several activities.
