Job Summary:
The Order Puller receives and processes incoming and outgoing orders for materials, and/or merchandise to satisfy customer requests. Hospitality and 100% customer satisfaction is our goal.
Supervisory Responsibilities:
• None.
Duties/ Responsibilities:
• Verify customer and order information for correctness, checking it against previously obtained information as necessary
• Receive and respond to customer orders as required.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• Recommend merchandise or services that will meet customer’s needs.
• Inspect outgoing work for compliance with customers’ specifications.
• Check inventory system to determine availability of requested merchandise.
• Notify appropriate departments when supplies are low, or when orders would deplete available supplies.
• File copies of orders received, or post orders on records as required.
• Maintain proficiency in all organizational safe working policies and practices.
• Maintains a safe and clean work environment.
• Performs other related duties as assigned.
• Adheres to company policies and work requirements.
Required Skills/Abilities:
• The ability to read, write, understand, and relay, written and verbal instructions.
• The ability to operate various hand and power tools when needed.
• The ability to operate various types of material handling equipment including hand trucks, pallet jacks, and forklifts when needed.
Education and Experience:
• High school diploma or equivalent.
• 6 months of related experience preferred.
Physical Requirements:
• This position requires frequent standing, walking, sitting, while working either indoors or outdoors.
• Must be in adequate physical condition to perform requirements such as mental, physical and manual dexterity, hand/grip strength, depth perception and any other physical attributes that enable the employee to perform the job safely according to all Company, Local, State, and Federal regulations and requirements.
• Ability to lift/carry up to 75 pounds regularly.
• Must wear prescribed personal protective equipment when handling material or operating equipment.
Other Requirements:
• Must be able to successfully pass pre-employment and required drug screens as requested.
• Must be able to successfully pass a Physical Capacity Assessments as requested.
