OverviewUnified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset - great care needs great care. We take great pride in not just speaking about this but executing on it.
As a company, our mission is to be an indispensable source of business knowledge, innovation and support to the practices in our network. We are advocates for our Ob-Gyn medical affiliates – enabling them to focus solely on the practice of medicine while we focus on the business of medicine.
We are action oriented. We strategize, implement and execute – on behalf of the practices we serve.
Unified Women's Healthcare is seeking a Senior HR Generalist. The primary responsibilities of the Senior HR Generalist include but are not limited to Employee and Labor Relations, Organizational Policy and Procedures, Regulatory Compliance Management and Reporting (Workers Compensation, EEO-1, Unemployment claims), and employee education.
Responsibilities- Serves as a primary point of contact for employees and management regarding employee relations matters.
- Guides management and employees with disciplinary actions, performance reviews, performance improvement plans, ADA interactive process, and conflict management issues.
- Provides guidance, expert interpretation of policy, and training to the organization to mitigate potential risk.
- Review and update HR policies to align with changes in employment laws and company needs.
- Conduct thorough investigations into allegations of misconduct, harassment, discrimination, and/or policy violations.
- Conducts exit interviews, summarizes findings, and discuss trends and concerns with senior management.
- Develops, conducts, and/or takes part in specialized presentations and training, covering operational and/or technical HR-related information for specified areas of expertise.
- Facilitates the preparation of replies and collecting information for EEOC claims, unemployment, employment verifications, or any employment law-related court cases, charges, or complaints.
- Helps coordinate and/or supports market leadership in the preparation of employee engagement activities, parties, events, and other work-related functions.
- Responsible for maintaining confidential records, documentation, and tracking data for employee relations activities and trend analysis.
- Responsible for yearly projects such as labor law poster updates and service awards.
- Responsible for the execution and completion of physician and mid-level contracts.
- Monitor and process Salesforce cases related to the employee relations department.
- Assess, evaluate and manage Applicant Tracking Systems for the care centers.
- Responsible for the HR onboarding process of new care centers.
- Collaborate and assist with other HR functions, such as recruitment, benefits, and payroll to ensure customer satisfaction.
- Play a key role in improving HR workflows and processes within the market in collaboration with other departments.
- Collaborate with the market leader to ensure HR initiatives support the goals of the market.
- Other duties as assigned.
QualificationsRequired Education and Experience
- Bachelor's degree, preferably in human resource management or a related field or equivalent combination of education, training, and experience.
- At least seven years of experience in HR, five years in a general capacity.
- A minimum of five years’ experience with employee relations including investigation techniques and conflict resolution.
- Previous experience in conducting investigations and resolving complex employee relations issues.
- Demonstrated understanding of employment and labor law. A plus if experienced in Arizona, Florida or Georgia employment law
- Prior experience in compensation analysis a plus.
- PHR, SPHR, SHRM-CP, or SHRM-SCP Certification a plus.
Required Skills/Abilities
- Exceptional communication and interpersonal skills. Able to communicate effectively with all levels within the organization. Strong presentation skills.
- The ability to handle sensitive and confidential information with discretion.
- Strong problem-solving and decision-making skills.
- Excellent critical thinking skills - ability to define problems, collect data, establish facts, and draw valid conclusions.
- Well organized and detail oriented; able to multi-task.
- Excellent customer services skills. Able to maintain positive relationships with employees and managers.
- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, and policies.
- Thrive in a fast-paced, growth-oriented environment by adapting to changing priorities and proactively identifying opportunities for improvement.
- Effectively manage ambiguity by making sound decisions with limited information, while maintaining focus on business priorities.
- Demonstrate strong independence and self-motivation, taking ownership of projects from conception to completion with minimal supervision.
