MoMath is seeking an energetic, responsible, experienced individual to manage its retail operations (Additions, the shop at MoMath), comprising both the physical retail space in the Museum and its related e-commerce outlet. This position has broad responsibility for the Museum’s retail program, including: staffing, training, and employee development for retail staff; overseeing sales and customer service policies and operating procedures; making product development and buying recommendations; shipping and receiving; visual display of merchandise; and all external retail initiatives, including sales at conferences. The Retail Manager’s goal is to develop and manage the overall retail effort to generate sufficient profit to make a meaningful contribution to the support of the Museum’s overall mission.
Essential Duties and Responsibilities:
- Overseeing sales, including strategy, initiatives, goals, and reporting.
- Managing operations, including open/close, inventory management, shipping, and receiving.
- Training and development of retail staff.
- Providing customer service to ensure the highest level of service to all patrons.
- Merchandising and visual presentation of products.
Qualifications:
- 1+ years of experience in retail management.
- Experience in product management and employee management skills and experience.
- Familiarity with POS systems and practices.
- Inventory management and optimization experience.
- A desire to help enhance public understanding and perception of mathematics.
- Ability to work in an active retail location.
- Willingness and ability to work a regular Sunday through Thursday schedule with the flexibility to cover special events/special hours, some evenings as needed.
- Bachelor’s degree.
- Experience with museum and/or high-end retail is preferred.