About Better Angels
Better Angels is taking a bold, holistic approach to tackling the homelessness epidemic in Los Angeles. We are harnessing new models of intervention, community engagement, advocacy, world-class technology, and a strong dose of pragmatism across five critical areas of need: Prevention, Services, Shelter, Housing and Technology.
Position Summary
The Director of Shelter will play a pivotal role in expanding and optimizing shelter resources to better serve the homeless community. Reporting directly to executive leadership, this director will spearhead initiatives to build a robust Shelter Database, establish relationships with shelter operators, and develop a strategic plan to maximize current shelter capacity. This individual will also guide the buildout of our Shelter Management System and act as a Better Angels ambassador, representing our mission across the ecosystem.
Primary Responsibilities
Build Out Shelter Database
- Develop and maintain a comprehensive database of major shelters, including detailed information on services and capacity (includes in-person and online research).
- Oversee and coordinate a volunteer team responsible for data entry and ongoing maintenance.
- Create and implement processes for regular updates and accuracy checks across the shelter database.
Build a Network of Shelter Operators
- Establish and maintain strong working relationships, including building partnerships with key shelter operators
- Encourage shelter operators to manage their own profiles, helping to keep information up-to-date and relevant.
- Assess individual shelter needs (such as volunteers, supplies, or structural support) to support each operator’s capacity.
Develop a Strategic Shelter Plan
- Analyze current shelter utilization and identify areas for capacity optimization.
- Utilize data insights to pinpoint gaps in shelter availability and develop solutions for equitable access.
- Present data-driven recommendations to Better Angels leadership for system-wide improvements.
Secondary Responsibilities
- In conjunction with Better Angels technology team, oversee the proper buildout and implementation of Better Angels’ Shelter Management System.
- Represent Better Angels at community events, stakeholder meetings, and policy discussions as an expert in shelter operations.
- Serve as a subject matter expert on shelter-related topics, advising both internal teams and external partners.
Qualifications
- Proven experience in shelter management, homeless services, or a related social services role.
- Exceptional research skills with the ability to gather and analyze complex data effectively.
- Strong communication and persuasive abilities, with a track record of building successful partnerships.
- Skilled in strategic planning and process development, with experience managing a team and overseeing operational systems.
- Excellent presentation skills, capable of delivering insights to a range of audiences.
Ideal Candidate Profile
The ideal candidate will be resourceful, solution-oriented, and committed to improving lives through shelter initiatives. They must be able to manage multiple priorities, including both high-level strategy and day-to-day operations. A passion for social justice and the ability to navigate and influence a diverse network of stakeholders are essential to succeed in this role.
To Apply
Interested candidates should submit a resume and cover letter detailing their experience and motivation to join Better Angels.
