Amazon's Fulfilled by Amazon (FBA) Voice of Seller team seeks a Senior Business Analyst with a strong technical skill set and a proven ability to influence across multiple organizations. Over the last 20 years, the share of physical gross merchandise sales sold on Amazon by third-party Sellers has grown. With Sellers in multiple countries listing their products for sale on the Amazon Marketplace, these Sellers are increasingly critical to delivering on Amazon's vision of offering the Earth's largest selection and lowest prices.
This role will work with science and marketplace business teams to build advanced models to reduce end to end supply chain costs for FBA Sellers. You will build bridges to explain variance in inventory at granular levels to drive appropriate action within FBA product, marketplace business teams, and FBA Sellers. This is an analytical role which will require you to work closely with science and Machine Learning teams. This role will expose you to Seller pain points and ability to reshape their experience by influencing product vision and roadmap to implement step change product ideas globally. This is an opportunity to work in a startup like environment within Amazon and we seek an analytics leader who is motivated by a fast-paced and highly entrepreneurial environment. If you have a passion for innovation, for thinking big to tackle ambiguous problems, for solving some of the biggest technical challenges in the industry, and for building elegant products that delight our customers, we need you!
Key job responsibilities
• Analyze seller experience trends and build engagement metrics for each marketplace.
• Identify opportunities to improve supply chain efficiency and reduce end to end supply chain cost for Sellers.
• Design seller facing experiments liaising with Product and Science teams.
• Develop Key Performance Indicators that help measure experimental efficacies
• Create actionable bridges to explain variances in seller behavior to expected experimentation outcomes.
• Engage with stakeholders across marketplace business teams, capacity, S&OP and Finance teams to socialize FBA inbound and inventory KPIs
• Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.
• Support cross-functional teams on the day-to-day execution of the existent program implementation.
• Monitor existent metrics, build new metrics, and partner with internal teams to identify process and system improvement opportunities
A day in the life
As a Sr. Business Analyst, you will help develop analytic solutions to drive deep dives, provide insights into the health and state of the FBA business. You will transform data for the millions of unique products involving hundreds of thousands of Selling Partners and tens of millions of customers around the world into actionable business information, make it accessible to stakeholders worldwide. You will communicate complex ideas to leadership so they are easily understood. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards, metadata modeling, pipeline development and monitoring. You will interact with leadership, scientists, program and product owners, and technical teams to gather requirements, structure scalable data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets.
BASIC QUALIFICATIONS
- Bachelor's degree in supply chain management, operations, engineering, analytics or related field
- 5+ years of business or financial analysis, product costing, procurement, or a quantitative role experience
- 5+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience with QuickSight dashboard and visual creation
PREFERRED QUALIFICATIONS
- MBA
- Experience making business recommendations and influencing stakeholders
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.