Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers while producing minimal noise.
Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members.
Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers for 60 miles at speeds of up to 150 mph while producing minimal noise.
Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members.
What You’ll Do:
The Staff Desktop Support Engineer will be part of a team that is responsible for end user support, administration of user accounts and SaaS applications, and endpoint support of Archer’s manufacturing infrastructure. You will be responsible for:
- Tier 2 Mac/Windows/Linux end user support and troubleshooting
- Hands on support of Archer’s manufacturing client systems
- Own Archer’s IT/manufacturing relationship a
What You Need:
- 7 + years hands on experience with:
- Windows/Linux client & Mac OS support (including command line interface)
- Okta/AD account management
- Mobile Device Management administration
- Google Workspace support: GAM / GAM Advanced
- 5+ years experience
- Cloud Infrastructure Experience
- Excellent troubleshooting skills and able to resolve technical issues
- SaaS application administration experience such as: Slack, Zoom, Druva
- Understanding of cybersecurity principles and use in daily tasks and projects
- Knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, etc.)
- Zebra Barcode Printer / Scanner support & configuration
Bonus Qualifications:
- Scripting (PowerShell, bash)
- Python
Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications
At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $124,800 - $156,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.
