Technical Sales Support Specialist-Southwest
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This position reports to
Business Line Manager, Growth and Metals
Your role and responsibilities
In this role, you will have the opportunity to support the assigned Sales organization and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: hybrid. This role is contributing to the Process Automation Process Industries division. You will be mainly accountable for: • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications. • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries. • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS). • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries. Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive.
Qualifications for the role
- Bachelor's Degree in engineering or related field required or equivalent extensive technical work experience in Data Centers preferred. Knowledge in the following industries a plus: Food & Beverage, Cement, Metals Industries.
- 10+ years of experience in sales or business development related to digital /automation solutions and products in a Process Industry required.
- Experience in business development, capital equipment sales or service sales
- A focus on end users, listening and understanding their wants and needs, goals and objectives, how they buy, maintain their equipment, how they partner with suppliers.
- Ability to support development of proposals and strategies that lead to winning orders.
- Ability to travel 50% to 60% of the time.
- A good understanding of the process control and automation solutions.
- Candidates must already have a work authorization that would permit them to work for ABB in the US
More about us
The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_ screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_ formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at [redacted]. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at [redacted] or by sending an email to US-AskHR[redacted] Resumes and applications will not be accepted in this manner. myBenefitsABB.com
