Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Optum Technology Digital team is on a mission to disrupt the healthcare industry, transforming UHG into an industry-leading Consumer brand. We deliver hyper-personalized digital solutions that empower direct-to-consumer, digital-first experiences, educating, guiding, and empowering consumers to access the right care at the right time. Our mission is to revolutionize healthcare for patients and providers by delivering cutting-edge, personalized digital solutions. We’re Consumer Obsessed, ensuring they receive exceptional support throughout their healthcare journeys. As we drive this transformation, we're revolutionizing customer interactions with the healthcare system, leveraging AI, cloud computing, and other disruptive technologies to tackle complex challenges. Serving UnitedHealth Group's digital technology needs, the Consumer Engineering team impacts millions of lives through UnitedHealthcare & Optum.
We are seeking a dynamic individual who embodies modern engineering culture—someone with deep engineering expertise within a digital product model, a passion for innovation, and a relentless drive to enhance the consumer experience. Our ideal candidate thrives in an agile, fast-paced environment, embraces DevOps and continuous integration/continuous deployment (CI/CD) practices, and champions the Voice of the Customer. If you are driven by the pursuit of excellence, eager to innovate, and excited to make a tangible impact within a team that embraces modern technologies and consumer-centric strategies, while prioritizing robust cyber-security protocols, we invite you to explore this exciting opportunity with us. Join our team and be at the forefront of shaping the future of healthcare, where your unique skills will not only be recognized but celebrated.
The Lead Tech Product Manager will lead the TechOps activity supporting the digital properties for Optum LOBs. The lead TPM will have 3 TPMs reporting to him/her and will assign them as applicable across projects supporting Grafana dashboards as well as engineering enablement activities. The Lead TPM will ensure agile best practices are being followed and will guide the team towards best practices when necessary. This position will also be responsible for ensuring status reporting is complete, accurate, and on time. This position will be highly engaged in the dashboard space and will ensure the backlog is in a healthy state. This position will participate in the intake process for new ideas as well. This role will be expected to have input into the work and to represent dashboard team in early discussions for new ideas. The Lead TPM will also have to understand the financials for the team and work to meet budget goals and ensure capacity targets are met. All of this will be done with a focus on the customer’s needs. This role will have to understand how the customer uses TechOps services and how/where to most effectively deploy the project managers on their team.
You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Lead TPM Description
- Aha! hygiene and record accuracy
- New idea reviews and intake
- New feature intake/monitoring/reporting
- Status reporting
- Product Backlog management support
- Ensure roadmap accuracy
- Facilitates short and long term planning efforts
- Captures meeting notes in necessary forums
- Leads solutioning technical design sessions for epics/features
- Refines Aha features and facilitates the breakdown of them to user stories in CA Rally
- Accountable to manage dependencies across engineering teams within and outside of CE
- Manages the engineering financial planning (forecast/capacity/burn down) Develops and manages the release roadmaps
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 6+ years of experience managing technical projects
- 4+ years of experience with Agile methodology
- 4+ years of experience managing SDLC for major enterprises
- 4+ years of experience working across IT/ Business teams and coordinating across multiple teams working under a single objective
Preferred Qualifications:
- Basic understanding how monitors/dashboards are built
- Proven proactive problem solver
- Proven to be relationship Driven; Empowered, curious, forward-thinking; Not afraid to fail
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
