Grow with us...
Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Grow with us...
Here's a growth opportunity you don't find often assisting the best and most innovative in the luxury hospitality industry today. As part of
Treehouse Silicon Valley, you will be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly.
We are currently in search of a
Food & Beverage Manager who shares these values and will champion them. Who strives to be a leader second-to-none, knows how to motivate a team, elevate standards, and cultivate an environment for learning as we all continue to grow. We are looking for a people magnet, a genius at anticipating obstacles and finding quick solutions. Most important, someone who is not afraid to get in the trenches with their team to achieve the ultimate outcome.
Sound like you? We would love to connect.
(Inside Tip: This role was made with room to grow for a service-minded rockstar.)
Responsibilities:
- Approach all encounters with guests and employees in an attentive, friendly, and service oriented manner.
- Comply at all times with THSV standards and regulations to encourage safe and efficient hotel operations.
- Comply with certification requirements as applicable for position to include Food Handlers, Alcohol Awareness, CPR and First Aid
- Ensure training of all F&B team members
- Maintain follow-through of all guest requests, complaints and/or accidents which occur in the Restaurant.
- Motivate, coach, and discipline all F&B team members according to company policies.
- Conduct pre-shift meetings before service.
- Prepare employee shift schedule according to the business forecast & payroll budget guidelines on a timely basis.
- Attending weekly resume meetings, making sure events orders are executed to the highest standards.
- Manage inventories, ordering & restocking of all F&B related areas on a timely basis.
- Achieve high guest service scores in the restaurant.
- Initiate all necessary F&B related reports according to company standards.
- Conduct beverage purchasing as needed.
- Conduct monthly beverage inventories and reconciliations.
- Maintain a professional working relationship and promote open lines of communication with managers, team members and other departments.
- Monitor and follow up on restaurant cash overages and shortages.
- Maintain the POS system to ensure smooth transactions for sales.
- Perform any other duties as requested by the GM/Director of Food & Beverage
About you...
Passionate about food & beverage and a minimum of 3 years of similar work experience.
A post-secondary diploma or degree would be a plus.
Advanced knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written.
Is flexible and willing to meet the demands of a 24-hour operation.
About us...Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:
- Designed by Nature work environment.
- Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
- Retirement Planning
- Paid Personal Days
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
85-90k
SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
SH Hotels & Resorts is an Equal Opportunity Employer
