Are you passionate about the chance to bring your program management experience to a world class organization that is leading the way in both content and technology to make a safer and more secure world? Do you have the skills necessary to work as a team within Business Development and across the business to craft innovative solutions and manage the delivery of customized solutions by working closely with all parties involved? If you are a team player and have excellent client and program management skills, coupled with the ability to work in complex environments, then Thomson Reuters Special Services (TRSS) is looking for you!
About the RoleAs a TRSS
Senior Program Manager, you will be responsible for managing complex contracts, providing the holistic "customer experience," and ensuring high-quality delivery of new and existing contracts in the Department of Defense territory. As the
Senior Program Manager, you will also contribute to a variety of areas including:
- Support DoD clients working to advance national security.
- Management and oversight of day-to-day customer needs and interactions (i.e., client kickoff, regular status meetings, trainings).
- Supporting diverse teams to ensure timely and quality delivery of capabilities and services throughout the period of performance.
- Providing input to executive level reports delivered to the clients.
- Facilitating discussions with key stakeholders on project statuses, working sessions, technical exchange meetings, and milestone reviews.
- Organize and coordinate program objectives.
- Serve as the integrator for the client and the TRSS corporate team by fully understanding the client's mission and how to leverage TRSS solutions to support their objectives most effectively.
- Leads important projects, programs, and business initiatives, demonstrating creativity and ingenuity.
- Ensures complex deals get implemented successfully.
- Serves as extension of Sales, Analysis, and Product/Tech team on the ground; has a strategic view of customer challenges and regularly identifies opportunities to funnel back to the Territory Lead/Business Development Directors, Analysis, and Product teams.
- Understands Finance, Legal, Contracting, and Security requirements, and knows when and how to communicate effectively in order to optimally manage processes.
- Works across the business to prepare quality Monthly Status Reports (MSRs) for select projects, capturing major success stories, customer challenges, and future opportunities.
- Ensure key metrics are tracked such as delivery and retention.
- Follows the direction of the Territory Lead in prioritizing efforts.
- Collaborates closely with the Technical Managers and Analysis teams to problem-solve optimal solutions.
About YouYou are a good fit for the role of Sr. Program Manager if you have the following:
- Bachelor's degree in business or related field. Equivalent experience will be considered in lieu of a degree.
- 7+ years of experience working with the DOD or IC in program management.
- Experience with managing projects
- Ability to adjust to shifting priorities and solving problems quickly.
- Strong familiarity with the broad suite of Thomson Reuters proprietary data sets and technology preferred.
- Ability to translate client intelligence requirements and needs into program management outcomes.
- Works well with teams and driving disparate groups toward common client goals.
- Ability to effectively communicate and relate to multiple levels of a client's organization. Ability to work collaboratively with internal and external stakeholders demonstrating strong interpersonal and communication skills.
- Self-starter, highly motivated, team player with strong business acumen, superior organizational skills and the ability to follow through.
- Excellent writing and presentation skills.
- Ability to travel to sales training, meetings, and to customer locations.
- Ability to obtain and maintain a U.S. National Security Clearance
- U.S. Citizenship essential to comply with government contract/agency or department of Federal Government requirements
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What's in it For You?You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
- Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
- Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
- Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
- Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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