Capitol Hill Hospital Shift Supervisor Seattle

Kaiser Permanente • Full-time • Seattle, Washington, USA • 2d ago

Job Summary:

Supervises nursing and hospital operations on assigned shift at Central Hospital. Coordinates patient bed placement activities for admissions and internal and external transfers to match patient care need with appropriate nursing unit. Supervises staff placement to meet short term clinical staffing needs. Responsible for activities to maximize patient flow to provide seamless admissions, transfers, and discharges to minimize diversions, delays, or denials of patients. Functions as on-site administrative representative in the absence of regular hospital administration. Supports the mission of the organization.

Essential Responsibilities:

Directs/manages hospital operations on assigned shift to ensure that appropriate safe patient care is provided and patient/family needs are met.
Rounds on all patient units to identify patient placement needs, available beds with assigned staff and staff capacity to safely take additional admissions, at least once every three (3) to four (4) hours. Communicates at Huddles and directly with Charge Nurse to: Review current patients. Identify pending/potential discharges. Determine capacity for and time frame for admissions. Discuss any anticipated internal transfers in department to facilitate patient care needs or room for admission. Support regional utilization strategy.
Works with Unit Managers and their designee, EPro (patient admission transfer center) Surgical Services, Sterile Processing, Inpatient Med/Surg, the Advanced Urgent Care/Emergency Department, Care Coordinators, outside facilities, Physicians/APPs, and KP Clinics, to assure appropriate prioritization and placement of patients, and Food & Nutrition Services Staff.
Coordinates with Managers and/or their designee to ensure appropriate staff is provided on each shift to meet patient needs and maintain cost effectiveness. Collaborates with charge nurses/managers/directors to initiate additional resources for planned or unplanned events.
Ensures compliance with organizational policy and procedures and with regulatory requirements.
Anticipates potential problems and intervenes to minimize adverse impact; manages conflicts that arise. Assists with decedent affairs including organ/tissue procurement procedures.
Acts as a clinical resource for nursing including interpretation of policies and procedures and assisting with clinical practice issues. Supports performance improvement activities.
Assists departmental staff in responding to and resolving patient/family questions, concerns or complaints when management team not available.
Assists with the on-the-job injury management program.
Responds to emergency codes (Rapid Response, Code Blue and other facility/patient emergency calls) to ensure appropriate support is available.
Appropriately communicates and documents administrative, departmental, risk management and member issues to ensure timely follow up and response.
Coordinates with Engineering regarding equipment malfunctions, safety issues and repair needs, and ongoing patient room maintenance.
Initiates Disaster Procedures as necessary and functions as incident commander until relieved.
In absence of Hospital Department Managers, addresses and communicates employee issues that arise after hours. Communicates issue and problem resolution actions to department manager.

Basic Qualifications:

Experience