Job Title: Data Analyst, Disaster Case Management Program

FLSA Status: Full-time, Non-Exempt,

Department: Disaster Case Management Program

Reports To: Disaster Case Management Supervisor

Summary: The Data Analyst will provide analytical support to the Disaster Case Management program.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

● Maintain absolute confidentiality on all client/survivor information;

● Develop and revise internal processes for efficient data entry;

● Troubleshoot computer problems and obtains IT assistance as needed;

● Input DCMP case files into online case management database(s).

● Produce ad-hoc data reports from online case management database(s) as requested;

● Conduct Disaster Case Management Program non-case file data entry as requested by Program Manager.

● Prepare program reports and correspondence.

● Maintain filing system & program files;

● Attend regular sessions with immediate supervisor;

● Attend Agency’s in service trainings and unit meetings, as well as any other agency-related activities;

● Manage other data lists using Microsoft Excel and Google Platforms;

● Complete Statistical Reports;

● Other duties as assigned.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are generally 8:00AM-5:00PM Monday-Friday. Additional hours may be required to meet program deadlines or DCM training needs.

Working conditions and physical demands required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Position may entail working remotely.

● Ability to operate standard office equipment i.e. computer, cell phone, printer, scanner, etc.

● Ability to use and respond to emails and phone calls as necessary.

● Ability to sit and use the computer for long periods of time.

Supervisory Responsibilities:

None

Education and/or experience required:

● High School Diploma or GED.

● At least two years’ office/administrative assistant experience.

Skills, Licenses, and/or competencies required:

● Excellent written, verbal, and interpersonal communication skills.

● Substantial computer experience necessary.

● Ability to work as a positive, enthusiastic member of a team.

● Excellent organizational skills, ability to reliably meet all deadlines, and transparent with management about all ongoing cases or issues.

● Ability to use de-escalation techniques and trauma informed care to work with individuals and families that may be experiencing a crisis.

● Knowledge and/or familiarity of harm reduction and motivational interviewing concepts and strategies.

● Bilingual (Spanish/English) preferred, but not required.

Job Type: Full-time

Pay: $24.00 - $26.00 per hour

Benefits:

403(b) matching
AD&D insurance
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Work Location: In person

The Carolyn E. Wylie Center jobs

Data Analyst