RESPONSIBILITIES of Account Managers will include, but not limited to:
• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including morning dispatch, performance management, addressing complaints, and planning, assigning, or directing workload
• Provide proactive site quality reviews and communicate assessments internally and externally
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth, and profitability
• This position will oversee areas throughout the San Fernando Valley but will report out of Pacoima.
SKILLS & EXPERIENCE that are necessary as an Account Manager will include, but not limited to:
• 3 years+ of client & crew management experience within the commercial landscape industry with a proven track record of managing a large client portfolio is highly preferred
• 2 or 4-year college degree in a related field and/or, have a minimum of 2-3 years landscape/horticulture experience preferred to include training and managing multiple crew members/gardeners
• 3 years of strong customer service and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Spanish Bilingual is highly preferred to communicate effectively with crew members
BENEFITS:
• Healthcare benefit program & 401K match program
• Paid holidays per year with paid vacation & sick leave
• Company paid take home vehicle, fuel card, cell phone & laptop
SALARY RANGE:
• $75K Plus per year (specific compensation based on overall skills, and experience)
• Annual Bonus potential (specific compensation may vary based on overall individual performance)
