Job Summary
The Licensed Clinical Social Worker 3 (CSW 3) is the lead medical social worker at the UCSF Women's HIV Program. This role includes clinical and leadership tasks. The CSW 3provides psychosocial assessment, crisis intervention, brief therapeutic interventions, group facilitation, consultation and clinical supervision, education, community linkages and supportive services for identified patients, families, and staff. Additionally, the CSW 3 assigns new patients to provider and social worker panels, reviews intake assessments, coordinates psychiatric visits, tracks and addresses no-shows and patients who are not following up with their care team and develops team policies and procedures. The CSW 3 demonstrates cultural sensitivity in working with patients regardless of race, gender, gender identity, religious affiliation, cultural beliefs, sexual orientation, etc. The CSW 3 demonstrates ability to work with medically and psychiatrically complex patients in a trauma-informed manner.
The Social Worker functions specific to the program will include:
1. Reviewing incoming referral documentation for completeness and appropriateness for the program.
2. Welcoming new patients to the program by meeting with them either in person or by telephone, conducting a psychosocial assessment or assigning psychosocial assessment to another social worker, assigningnew patients to a complex care manager. Reviewing psychosocial assessment and treatments plans of new patients.
3. Reviews psychiatry referrals and assigns cases to psychiatric providers, schedules psychiatric appointments, and works with patients to complete psychiatric screenings.
4. Making appropriate referrals to internal behavioral health services and external resources (e.g., housing, legal aid, disability benefits, financial assistance, etc.) based on the patient's needs.
5. Providing medical case management services (e.g., processing referrals for Home Health support and Durable Medical Equipment, accompanying patients to ER and/or other specialty clinic appointments, etc.) using a model of complex care management.
6. Coordinating and supervising MSW interns.
7. Providing clinical supervision to social work associates and social workers as needed.
8. Coordinating education activities for the WHP social work team.
9. Facilitation of psychosocial and multidisciplinary team meetings.
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
The salary range for this position is $41.79 - $72.17 (Hourly Rate).
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Required Qualifications
• Graduate with a MSW, from an Accredited School of Social Work
• Licensed Clinical Social Worker able to Work in the state of California.
• Three (3) years of experience in a behavioral or medical healthcare setting required.
• Two (2) years of experience working with people with HIV.
• Demonstrated experience of practicing cultural sensitivity and humility in working with Black women living with HIV and/or other marginalized populations.
• Familiarity with an electronic medical record program and/or Microsoft Office, Excel, Word and Outlook.
• Knowledge and abilities essential to the successful performance of the duties assigned to the position.
• Demonstrates resourcefulness, effective written and oral communication, diplomacy, and organizational and analytic skills.
• Self-directed, assertive and creative in problem solving, systems planning and patient care management in a high-volume work environment.
• Ability to work effectively and collaboratively with interdisciplinary teams.
• Demonstrates case management skills and experience in the community health care delivery system.
• Exceptional communication and presentation skills relating to medically and psychiatrically complex adults, their support systems and teams of health professionals.
Preferred Qualifications
• Bilingual fluency in English and Spanish highly preferred.
• Lived experience of and/or professional experience addressing HIV, trauma, racism and/or other forms of discrimination, substance use, mental health concerns, and chronic health conditions.
• Experience with concepts of Harm Reduction, Motivational Interviewing.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Department Description
The Women's HIV Program (WHP) is an outpatient primary care clinic for women living with HIV (WLHIV) that uses an innovative model of trauma-informed healthcare to provide culturally sensitive and effective integrated medical and behavioral health care to patients as well as nurturing support to staff and providers. WHP has a strong multidisciplinary team of providers and staff to address patients' needs in a holistic and integrated way-including primary care, pharmacy, Ob/Gyn, psychiatry, therapy, social work, case management, substance use counseling, and nursing. Most patients are low-income women of color living with HIV who have faced significant structural and personal trauma in their lives. Many have co-occurring mental health and substance use conditions as well as co-morbid health conditions like diabetes, heart disease, and lung disease. Our clinic provides both medical and behavioral health interventions to meet patients' needs. Behavioral health interventions include complex care management, outpatient substance use treatment, individual therapy, and multiple groups including Wellness Recovery Action Planning (WRAP), Dialectical Behavioral Therapy (DBT), Mindfulness-Based Stress Reduction (MBSR), Seeking Safety, etc.
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
