Briefing Program ManagerThe Briefing Program Manager is responsible for the overall success of onsite executive briefings. This includes managing planning timelines, stakeholder expectations & communications, executive engagement, and the successful execution of briefings.
Key Responsibilities:- Manage end-to-end briefing planning process for executive briefings hosted in the Executive Briefing Center, including:
- Scheduling and leading briefing strategy and planning calls with account teams
- Identifying appropriate agenda topics based on customer/sales team objectives
- Sourcing and securing subject-matter experts and executives to participate
- Partnering with the concierge team on logistics and day-of details (e.g., catering, transportation)
- Develop briefing agendas and facilitate experiences that connect executives, technical experts, and customers for strategic, outcome-driven discussions
- Create mechanisms and drive efficiencies to scale briefings effectively
- Build key relationships to deliver a streamlined experience for internal stakeholders and customers
- Partner with stakeholders across briefing programming, sales, marketing, and technical teams to develop enablement materials for sales teams
- Improve or establish standard operating procedures for briefing execution
- Utilize exceptional communication skills to set clear expectations with internal and external stakeholders, including executives, throughout the briefing planning process
Top 3 Must-Have Skills:- Program & Project Management
- Stakeholder Communication
- Process Improvement & Execution
Skills & Experience Required:- 3+ years of program or project management experience
- Proficiency in Microsoft Outlook and Excel, with the ability to learn internal briefing management tools
- Experience using data and metrics to drive improvements
- Strong cross-functional collaboration skills with both technical and non-technical teams
- Operational expertise with the ability to prioritize and manage multiple projects simultaneously
- Proven experience in stakeholder management across various levels of an organization
Preferred Qualifications:- 3+ years of experience driving end-to-end program execution and presenting results to senior leadership
- Familiarity with sales methodologies and value-based selling
- Understanding of cloud computing concepts and technology solutions
- Ability to generate innovative ideas, drive process improvements, and manage administrative details
- Comfortable working in a fast-paced, ambiguous environment with the ability to remove blockers and make autonomous decisions
- Ability to adapt to a highly dynamic and rapidly changing environment
This role provides an exciting opportunity to engage with customers, executives, and technical leaders to create impactful briefings that drive business transformation.
