skills needed for a front office dental assistant:
Duties:
* Insurance Verification and Claim Submission:
* Verify patient insurance eligibility and benefits.
* Prepare and submit accurate insurance claims.
* Follow up on insurance claims and resolve any issues.
* Financial Arrangements:
* Explain treatment plans and fees to patients.
* Assist with financial arrangements, including payment plans and financing options.
* Collect payments and maintain accurate financial records.
* Patient Education:
* Provide patients with information about oral health care.
* Answer patient questions about dental procedures and treatments.
Skills:
* Strong communication skills: Ability to communicate effectively with patients, dental staff, and insurance companies.
* Excellent organizational skills: Ability to multitask and prioritize tasks.
* Proficiency in dental software: Knowledge of dental software, such as Dentrix or Eaglesoft.
* Attention to detail: Ability to accurately complete tasks and maintain accurate records.
* Problem-solving skills: Ability to identify and resolve issues.
* Positive attitude: Ability to maintain a positive and professional demeanor.
* answering phone calls
* greeting patients
* being on time
