We are a safety apparel company located in Chino, California for over 20 years. We are looking for a detail-oriented individual to help with managing customer accounts, continuing to build the business by maintaining and growing customer relationships. We pride ourselves in great company culture and atmosphere.
* Must have great verbal and written communication skills, ability to communicate with customers effectively via email, fax or phone.
* Must be detail oriented.
* Attendance and being on time is very important to our company.
Required Job Skills and Responsibilities, Must Have the Ability to Perform the Following:
• Follow up with customers on orders, quotes, leads and maintain and upkeep customer relationships.
• Ability to handle multi-tasks with minimal supervision.
• Resolve any order-related issues
• Respond to emails, phone calls, and other forms of correspondence in a timely manner
• Answer telephone calls and assist will call customers
• Provide accurate quotes and upsell to customers
• Able to learn all products we carry to inform or explain to customers
• Provide excellent customer service to customers
• Must be able to project a professional demeanor and provide polite and courteous customer service
* Must have a sense of urgency, efficiency, accuracy, and ability to adapt
* Applicant must be detail oriented, pay attention to detail, work independently as well as a team player. Ability to prioritize work load, keep track of due dates and accurately get the job done from start to finish. Need to have a sense of responsibility for the job performed.
* Must have a minimum of 2 years of account managing or sales experience in the office environment setting to apply
* Knowledge and experience in Microsoft, UPS, FedEx and QuickBooks or similar accounting software is a plus.
* Job Type: Full-time= M-F 8AM-5PM ( May Consider Part-Time)
* Pay: $19.00 to $23.00/hr base pay plus commission and bonus (Potentially over $100K/Yr)
* Medical benefits and paid vacation offered after probation is passed.
* We offer 401k with matching.
