Lead Action Sports Sales
Description
Overview:
Lead Action Sports Sales, Full Time, Coeur d'Alene
Overview:
The Action Sports Sales Lead directly supports the store managers in all the department’s day-to-day activities. Their role is to optimize department sales and profitability through employee training and development. They are highly knowledgeable in Action Sports products and a resource for customers and employees. The Lead Action Sports Sales will model Crown Enterprises selling procedures and place customer satisfaction and employee development as the cornerstones for their department’s success.
Key Accountabilities:
o Sales standards and achievement for the department.
o Train and counsel employees. Schedule, organize and direct assignments.
o Maintain, encourage, and possess “ownership mentality” of their department.
o Provide a positive working environment and handle employee issues appropriately and in a timely manner.
o Resolve customer problems or complaints by determining optimal solutions.
o Ensure department and corresponding back stock areas are maintained to company standards.
o Encourage department employees to take ownership for their performance and career development plans; follow up on a regular basis.
o Provides and ensures exceptional customer service.
o Communication and support of advertising.
o Assist in coordination of events.
o Conduct employee and team meetings as needed.
o Ensure employee awareness of safety and emergency procedures.
o Maintain adequate departmental supplies.
Skills Summary:
• 2-5 years related sales experience in hardware or related industry experience.
• Enjoy connecting with people and demonstrating an enthusiastic and positive attitude
• Basic knowledge and understanding of retail math principals
• Ability to lead a successful team in a fast-paced environment, while handling multiple priorities and championing the roll out of new procedures
• Demonstrate knowledge of department products and services, and use this knowledge to inspire sales staff and customers to make purchases
• Ability to motivate and train staff to meet or exceed sales and customer service standards.
• Ability to communicate effectively with customers, store staff, support teams and executive management
• Ability to handle physical requirements to accomplish daily responsibilities
• The ability to lift up to 50 pounds, and the willingness to get the job at hand done.
• Models Loss Prevention control and compliance procedures
Crown Enterprises, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Please visit https://www.sportsmanskihaus.com/info/employment-opportunities to download an application or pick one up from 213 W. Ironwood Drive, Coeur d'Alene
