esme-la.com
compensation: $16-18/hour DOE
Employment type: part-time
Job title: Barista
Hello! We are a new small but mighty cafe by day, restaurant by night! We are a small group of individuals who are passionate about food and drink and are looking for like minded people! We have *** Michelin Star restaurant experience and are eager to teach and grow. We are in need of a server/barista who MUST have a flexible schedule. We are looking for someone to work mornings and is a people person. Someone who gives great customer service. Below is a description of the job. If this sounds like the job for you, we urge you to apply! looking forward to hearing from you!
Summary:
Many hands play an important role in esme's commitment to high quality food and beverage. Barista's are entrusted with fulfilling the role of being the final step in ensuring the quality of our coffee is actualized, from bean to cup. esme's baristas contribute to the success of their cafe by providing exceptional hospitality, quality, beverages and products, and maintaining a comfortable work environment. Baristas are expected to constantly expand on their coffee knowledge, continue to develop their passion for the craft and model of esme values of constant growth, best in class hospitality and quality in all things!
Physical Demands
● Stand and walk—must be able to stand for shifts and move about the café
● Perform repetitive motion with the hands, wrists, and forearms to operate espresso
machinery
● Taste/Smell – the ability to detect and perceive the smell of coffee
● Talk/hear – frequently communicates with customers
● Carry weight, lift – lift to 5 pounds frequently and up to 30 pounds occasionally
Work Environment
● Work is performed in the cafe
● The work environment can be noisy
BARISTA ROLE:
Essential Functions
● Prepare espresso beverages for customers, meeting esme's quality standards.
● Deliver an exceptional customer experience; Proactively engage with customers to
understand and meet their needs – go the extra mile to make their day with a perfect cup
of coffee.
● Develop a thorough understanding of our coffees, teas, foods, merchandise and
promotions to drive sales, service and have knowledgeable conversations with
customers.
● Maintain a clean and organized environment to customers and coworkers in all areas of
the store.
● Demonstrate willingness and openness to change and share your ideas on how to make
your store even better.
● Taste coffee, tea and specialty beverages regularly to maintain familiarity with product
and quality standards. LATTE ART IS A MUST
● Accurately process transactions in the POS system and reconcile till.
● Practice self-reflection and ask for feedback on performance; know and hone your
personal strengths and opportunities for improvement.
● Responsible for day-to-day activities that embrace sustainability and reduce the impact
at your facility should be followed. Follow SOP's for minimizing waste, conserving energy
and limiting water usage and share ideas on how to improve processes whenever
possible.
● Other duties as assigned.
Supervisory responsibilities:
● None
Qualifications:
● Demonstrated passion and enthusiasm for coffee as well as a desire to educate others
about our coffee.
● Ability to deliver exceptional hospitality in a personal and professional manner
● Strong attention to detail and healthy respect for cleanliness and sanitation
● Health department license or certification as required by state or local requirement.
● Great communication skills both with employees and customers of all backgrounds
● Open to feedback and constantly striving to improve
● Ability to multi-task with ease
● Early AMs, weekends and extreme reliability required
Work environment:
● Work is performed at the café
● Interfacing with the public
● The work environment can be noisy
