Summary
At Apple, we don't just create products. We create products, services, and experiences that redefine what customers expect and revolutionize entire industries. Join the team that dreams up what's next.
Our team is seeking a senior product manager to grow customer satisfaction and engagement through personalization. In this role, you will define, champion, and implement a vision for optimizing content discovery while driving growth. You will collaborate with other product managers and cross-functional colleagues across editorial, data science, design, business, and engineering to drive measurable outcomes.
We are seeking a seasoned media leader with deep expertise in personalization and building stakeholder consensus. You can quickly understand and explain technical concepts to non-technical audiences, tell compelling data stories, and be a relentless voice of the customer. You know how to blend art and science to personalize with a human touch.
Description
- Lead personalization for the Apple TV app for TV, Movies, and Sports content
- Drive customer delight and engagement by creating a more simple, more effortless TV viewing experience
- Blend curation, algorithms, and new technologies to innovate how customers find what to watch
- Build consensus with several cross-functional teams around both a long-term vision and short-term features that show measurable outcomes
- Partner with data science teams and align with business and editorial teams to set common important metrics for success
- Write clear and concise product requirements that capture the vision, goals, and key elements of new products and features
- Work with engineering teams to deliver features, validating with internal betas and AB tests
- Create internal and external go-to-market messaging, socialize outcomes, and champion iterations for features
- Take strong positions based on evidence, but be willing to make smart compromises
