Job Summary:
As a Manager at Bay Play, you’re the go-to leader who keeps things running smoothly during your shift! You’ll be in charge of opening and closing the center, tackling customer questions and concerns with a smile, and making sure the day-to-day operations stay on track. Whether it’s handling a quick fix, jumping into a role to support the team, or stepping up in an emergency, you’ll always be ready to take action.
We Are also looking for part time employees, so if you are interested in working for us reach out!
About Us:
Bay Play is Oakland’s premier family fun center, offering a wide range of attractions for kids, teens, and adults. Conveniently located near the Oakland-Emeryville border, Bay Play is committed to creating a space where families can play, connect, and thrive. Designed to fill a void in the Bay Area’s family-centric entertainment scene, Bay Play offers a variety of attractions to entertain kids, teens, and adults alike. Guests can explore:
• A Multi-Level Playground: Perfect for little ones to climb, slide, and explore.
• Ninja Warrior Course: A challenging yet exciting adventure for aspiring ninjas of all ages. (phase 2 of ninja warrior will be completed next month)
• Climbing & Bouldering Walls: Ideal for active kids and parents looking for a thrilling physical challenge.
• Arcade Games: From classics to modern favorites, there’s something for everyone and every skill.
• Bounce House: kids can leap, soar, and giggle with endless energy, it's pure fun.
Key Responsibilities:
Center Opening/Closing: Open and close the center, following security protocols.
Customer Service: Handle customer concerns, complaints, and questions promptly.
Operations Management: Ensure efficient center operations and resolve any issues that arise.
Health & Safety: Respond to emergencies and ensure compliance with safety regulations.
Staff Support: Supervise and train team members, stepping into roles as needed to support operations.
Problem Solving: Address operational challenges and make quick decisions to maintain smooth service.
Qualifications:
Computer proficiency
Previous supervisory experience preferred.
Strong communication, problem-solving, and leadership skills.
Ability to manage multiple tasks in a fast-paced environment.
Flexibility to work various shifts, including evenings and weekends.
High school diploma or equivalent required.
