We are looking for a Program Coordinator to join our innovative team in Santa Barbara. This role is responsible for some of the most visible and impactful work at Hudson because they impact how our clients experience our services. Program Coordinators connect with customers, produce client-facing materials, manage on-site and virtual programs, and support their teams through various unique projects. This role will split their time working from home, from the Hudson Santa Barbara Office and Program venue sites.
About Us
At Hudson, our mission is to advance talent and potential in people and organizations through coaching to enable positive change in the world.
We are committed to creating a culture of development for ourselves and our clients. We collaborate with humility, an eye for detail, and critical thinking, making for a superb experience for our clients and participants. Each of us is committed to our continual growth and supports our team members in their commitment. We are passionate about advancing the field of coaching and impacting the lives of those we touch.
A Full Suite Of Coaching Services
Founded in 1986, Hudson is recognized worldwide as a premier leadership and coach training institution – we define coaching as a conversation or set of conversations focused on development and change. Our core competency is coaching, and our suite of services encompasses the full life cycle of a leader from hire to retire.
Programs Rooted In Research
We have a long history of developing experiential adult learning curricula in human and organizational systems. Our programs integrate the most advanced industry research and are built within the context of understanding organizational and individual dynamics of change.
Thought Leaders
We have been at the forefront of research and writing in the field of coaching for over 35 years. Our collection includes The Adult Years, LifeForward, The Completely Revised Handbook of Coaching, and Self As Coach, Self As Leader.
Working at Hudson
At Hudson, we pride ourselves on having an organizational culture that emphasizes both high performance and well-being. We support our team members with resources to succeed in their roles and grow their careers. We recognize that life is more than work, and team members who strike a harmony between work and personal life are likely to bring their best to all areas of their lives. We place a high degree of trust in our team members to organize their work, and we also trust team members to take a high degree of ownership over their work and results.
Program Coordinator, Professional Services Team
Location: Santa Barbara, California
Essential Success Factors
Develop Project Plans and execute time-sensitive projects. Ability to learn and leverage new technology.
Project examples:
Enrollment and marketing initiatives for our public programs
Process improvements for our programs (e.g., introducing improved scheduling software, automating data entry to CRM, etc.)
Identifying venues for programs in new locations
For all Projects, Program Coordinators are expected to:
Carefully plan the project
Execute with attention to detail
Analyze results and present them in a succinct manner
Customer Facing Skills
A successful candidate will have a professional demeanor with the ability to interact effectively with a wide range of customers.
Material Design & Creation
Design and produce client-facing materials such as manuals, PowerPoint presentations, and marketing collateral
Retool existing materials to ensure consistency in design and messaging
Maintain and update online resources for our public programs
Program Coordination
Coordinate accurate and timely delivery of various aspects of virtual and on-site events: materials, facilitators, a/v materials, etc.
Support clients by answering questions regarding programs, pricing, invoicing, etc.
Ensure smooth customer experience from the point of sale through program completion
Support the creation of proposals for clients in coordination with Program Managers
Professional Experience
3+ years of work experience, ideally with administrative, program coordination, or sales support experience
Bachelor’s degree required
Work experience must demonstrate organization and customer service skills
Organization skills with high attention to detail
Exceptional written and verbal communication skills
Proficiency in Microsoft Office required; Google Suite a plus
Experience with Adobe Suite preferred
Passion for leadership development and/or coaching
Humility - we are looking for passionate professionals who are not just competent but also willing to learn and grow in a new setting
Benefits
Competitive compensation with opportunity for advancement
Full coverage medical and dental insurance
10 vacation days in the first year; 15 days in the second year of employment
15 paid annual holidays
Professional development through Hudson’s coaching programs delivered internally
401(k) matching after one year of employment
One month paid sabbatical after 5 years of employment
