Welcome to True North Kitchen and Bath, one of the nation's fastest growing bathroom remodeling companies.
We are expanding and are seeking a full time Administrative Assistant!
You will be at the center of the construction operations department, reporting directly to the Construction Manager to ensure our backend operations are well organized.
The Administrative Assistant is a supporting role.
This person will work with our Construction operations team daily to help achieve 100% Customer Satisfaction.
The ideal candidate is organized, dependable, responsive, detail-oriented, able to work in an exciting and dynamic environment, who is a strong team player while also functioning independently.
RESPONSIBILITIES
-Support project managers daily to ensure required project documents are completed
-Manage front-line accounts receivable, working with project managers, customers and lenders to collect monies
-Manage and maintain our CRM, partner portals, and cloud documents
-Organize weekly construction team meeting and take detailed notes
-Work closely with our construction manager and coordinators daily to ensure a steady work flow of projects are progressing through our system, making it to their project start date without delay
-Support and work closely with the Construction Manager on various tasks such as, but not limited to incoming and outgoing mail, scanning, in-office and cloud file organization, customer/vendor correspondence, daily expense management, etc.
-Handle incoming customer requests as needed
- Handle Permit request and follow through to issuance
-Offer world class customer service to our clients, primarily residential homeowners
REQUIREMENTS
-World class communication and customer service skills
-High level of attention to detail
-Ability to remain focused and organized in a dynamic environment
-Ability to manage cloud documents, spreadsheets, CRM, and point of sale software's
-Experience in construction industry and working with builders a PLUS
-Experience working closely with residential homeowners a PLUS
The position is based out of our Burlingame office.
Monday - Friday, full time, 8:30am to 5:00pm
We offer training, support, and benefits
Pay is hourly and based upon experience
If you feel you are the right person for the position please respond in your email with why you think you'd be the perfect fit.
Thank you!
