A COMMUNITY BUILT BY PEOPLE
North Coast believes happy associates are the key to building communities where both they and residents can thrive.
Please visit our website https://northcoastliving.com/ to learn more about our company and the property where you will be working.
Assistant Business Manager
Summary: Assistant Property Manager works together with the Property Manager to ensure that the community operations run smoothly. ABM reports to the Property Manager and is responsible for supporting the daily operations of the property. Key areas of responsibility include fiscal management, compliance, facilities risk management and resident relations. Responsible for monitoring leases, rent collections, rent deposits, move-in and move-out paperwork, coordinating with vendors and much more. This position is designed as a career path to the position of Property Manager.
Responsibilities:
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Schedule income verification appointments, prepare and process lease agreements and maintain housing wait list (tax credit properties).
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Issue proper legal notices when necessary.
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Inspect and schedule vacancies for turnover preparation.
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Assist in the collection of rents, completion of security deposits, logging petty cash use and preparation of bank deposits.
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Primary point of contact for data entry (move-ins, move-outs, posting of rent, ledger charges, etc.).
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Inspect property and identify maintenance and security issues.
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Coordinate maintenance inspections with facilities staff and ensure work orders are processed in a timely manner.
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Maintain resident and property files without compromising confidential information.
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Effectively communicate procedures regarding emergency preparedness to residents and coordinate logistics for resident meeting.
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Report and document property incidents within 24 hours of the event.
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Maintain standard business hours of operation.
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Maintain a high resident satisfaction rate.
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Oversee and assist leasing staff with their duties.
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Assist in management of overall operations as designated by Property Manager.
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Other duties as required.
Qualifications:
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Must be willing to work flexible hours/days/weekends.
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High School diploma, GED or certificate of completion from a trade school.
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One or more years of residential property management or administrative experience.
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Proficiency using MS Office and/or Yardi software system.
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Possess strong verbal and written communication skills; bilingual ability is a plus.
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Strong customer orientation with ability to achieve measurable results.
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Team-oriented with ability to work independently.
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Well organized and detail-oriented.
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Valid DL and car preferred.
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Demonstrates ability to resolve conflict in a calm and professional manner.
