OVERVIEWWHO WE ARE
T&C is a family-owned company that builds authentic relationships one interaction at a time through consistent commitment to heartfelt service, relating to people as people (not numbers) and by selling the freshest, highest-quality products available. We have a deep passion for food and people and are always looking for service-minded individuals of all backgrounds to join our community.
WHO YOU ARE
You are genuine and authentic in your interactions both with your customers and co-workers. You thrive in a team environment, take your responsibilities seriously, and always consider the customer in your decisions. You see richness and strength in a diverse workforce and treat others with respect to create a place of belonging for all. You care about your community and the environment. Pursuing knowledge in order to add value and grow is your idea of fun. Oh, and you love food!
WHAT WE OFFER (IN ADDITION TO BEING A FUN PLACE TO WORK)
We have a highly competitive benefits package ($5-$19 weekly medical premiums), vacation/sick time, paid holidays, premium pay rates, an Employee Assistance Program, a discount on virtually everything in our markets, 401(k) plans, profit-sharing and a pension, scholarship program and an employee referral bonus program. Whoa! That’s a lot of great stuff!
THE SMALL PRINT WE WANT YOU TO BE AWARE OF
T&C is proud to be an Equal Opportunity Employer. We value a diverse workplace and do not discriminate based on race, color, national origin, religion, caste, gender identity, sexual orientation, age, disability, or any other applicable characteristic protected by law. We invite women, people of color, LGBTQ individuals, members of ethnic minorities, foreign-born residents, and veterans to apply. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
If your experience looks a little different from what we’ve identified and you think you can thrive in this role, we’d love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . .- Operates within the Company’s Core Values, Brand, and Business Principles
- Designs, develops, and delivers training & development curricula and materials throughout the company
- Manages multiple end-to-end training, learning, and development initiatives simultaneously for various programs, stakeholders, and audiences
- Proactively identifies learning needs and applies adult learning theories to recommend and create practical, application-based learning solutions that achieve business outcomes
- Collaborates with SMEs (Subject Matter Experts) to identify learning objectives, design learning solutions, and develop and deliver content
- Designs and develops learning solutions that achieve desired outcomes using a variety of modalities, including but not limited to instructor-led training, eLearning, self-directed learning, and microlearning to support new market openings, staff education, enculturation, and emergency education
- Facilitates interactive workshops, discussions, and classes
- Measures learning efficacy via formative and summative assessments and Kirkpatrick methodology
- Analyzes feedback and performance metrics to make data-driven decisions for improving training programs and support organization goals
- Adapts delivery methods and content based on the audience, objectives, and feedback to maximize training effectiveness
- Manages course catalog and reporting within the LMS
- Champions accessibility standards across all learning media
- Conducts recurring content audits to ensure curricula is accurate, current, and relevant for all audiences
- Communicates learning opportunities to employees
- Actively participates in continuing education necessary to perform critical job functions and keeps up on industry trends, standards, and changes
- Supports and follows all company, department, safety, security, and sustainability policies and programs
- Provides excellent customer service
- Provides and role models attitude of service to staff and guests
- Reports to Director of Training & Development
THIS JOB MIGHT BE FOR YOU IF . . .- Minimum 3 years of experience in applying instructional design and adult learning principles to design, develop, and deliver training and learning solutions
- Minimum 3 years of experience using authoring tools and learning management systems to develop and deliver online content
- Minimum 3 years of experience with instructor-led training and facilitation practices for engaging with large and small groups of employees
- Strong presentation skills: synchronous, asynchronous, in-person, virtual, and hybrid
- Ability to use a variety of assessment methods to evaluate development needs
- Ability to take information from multiple sources, synthesize and create effective learning solutions
- Experience managing end-to-end learning projects
- Excellent organizational and project management skills with ability to own and drive project schedules and milestones from start to finish
- Knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 and ability to apply knowledge in content development
- Ability to convey complex information and procedures in a way that is easily understood by learners of varying skill and education levels
- Must have intermediate computer skills including MS Office or higher
- Ability to edit video, audio, and graphics with an appreciation for visual impact and quality
- Ability to take initiative and navigate ambiguity
- Must possess an attitude of service to others
- Must be accurate and detail-oriented
- Ability to work independently with diverse guests, employees, and leadership
- Excellent listening, verbal, and written communication skills
- Commitment to personal and professional development
- Demonstrates self-discipline and accountability through excellent work ethic
- Must be able to maintain confidentiality
- Must be a team player, a leader, and a positive role model
- Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
- Requires frequent travel to all company locations throughout Snohomish, King, and Kitsap counties
- Exemplifies health department standards
- Ability to work in a constant state of alertness and safe manner
- Possesses full body mobility (bending, stooping, twisting, and reaching) and excellent manual dexterity
Entry Level CompensationUSD $83,000.00/Yr.
Maximum CompensationUSD $88,400.00/Yr.
